Caliber - Gainesville

4.8 (9,935reviews)
97%
13375 University Blvd,  Gainesville,  VA  20155

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (9,935)

Likely to Recommend

CC has done 3 vehicles for me now and I have had very few and minor issues.

Repair Quality

(to be fair, I have not had time to contact you guys to discuss my issues. I keep ignoring these request but they keep coming in so here we are). 1) The trunk needs to be slammed. This is not a big issues and the striker plate just needs adjusting... I can do this but feel like it should have been noticed. 2) There seems to be a sizeable run in the paint on the trunk lid. Dont know if it was repaired or replaced but there is a noticable line in the paint on the right side.

Customer Service

No issues at all. Great plan language discussions. Staff worked great from begining to end.

Returned Clean

My Experience

The repair was done very quickly and exactly as expected

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My Experience

Great very professional.

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My Experience

The people were so nice and professional. Lisa was wonderful—kind, caring, and always kept me updated on the status of my car. She truly cared about my needs and made the whole experience stress-free. Whoever worked on my car did an excellent job, and the repairs were completed in a short amount of time. I’m very satisfied with the service and would highly recommend them.

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Repair Quality

They do a great job

Customer Service

My car look great

Returned Clean

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Very good service

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My Experience

The ladies up front were so friendly and very professional. Gar was absolutely amazing as well. They presented such a warm and inviting atmosphere. Great job !!!!

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Lisa did a great job keeping me updated regularly. The final repair was very well done.

Returned Clean

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Returned Clean

My Experience

This is my second time choosing here to repair my, all the process here are extremely easy and very quick, my car got repaired successfully and perfectly in short time. All the team members are extremely nice and help me explaining everything. Loving here!

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All process here are clear and easy to follow, I really love the people and service, it’s totally amazing and I love this place

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My Experience

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Returned Clean

My Experience

My experience with Caliber Collision was outstanding from start to finish. The team kept me informed throughout the repair process, demonstrated exceptional professionalism, and delivered quality workmanship that exceeded my expectations. I truly appreciated the attention to detail, customer service, and commitment to ensuring my vehicle was returned in excellent condition. Please extend my sincere thanks to everyone involved for a job well done. Their dedication reflects positively on the entire Caliber Collision team.

Likely to Recommend

Very likely, excellent work

Repair Quality

I rated the repair quality a 9 because the work was completed professionally and resolved the issue. The repair met my expectations, and I am very satisfied with the overall quality.

Customer Service

Mike was very helpful, kept me informed, but Bree was excellent, energetic, extremely helpful and made the process better.

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