Caliber - Gainesville Rx

4.9 (5,357reviews)
98%
13260 University Blvd,  Gainesville,  VA  20155

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,357)

My Experience

Likely to Recommend

Repair Quality

Customer Service

very courteous and prompt

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Absolutely yes

Repair Quality

In and out in the same day, and highest quality work. I am officially AMAZED.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Loved the communication and professionalism by Darnell. My only recommendation is to tell customers that the car will be ready by stating the farthest date that way if it is done earlier, it will be a nice surprise! Y'all made everything as easy as it could be and I am very thankful for that.

Likely to Recommend

ALready have

Repair Quality

Customer Service

Communication was top notch

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Great customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The level of service that I received from every employee the latest I worked with was stellar. Being my first experience with Caliber, it made quite an impression. The text updates were a nice touch. The collaboration with Geico and Enterprise made from a great seamless and easy overall experience too. Brittnany and Darnell were all about customer service AND satisfaction. Bravo!

Likely to Recommend

I am in th eprocess of bringing my 2nd car to Caliber as I type.

Repair Quality

every contact I had w Caliber, from the very 1st to the very last was exceptional and the level of service I received was nothing less than stellar.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Absolutely will!

Repair Quality

Customer Service

Darnell provided superb service!

My Experience

Good n excellent

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good job truck looked really good when I got it back

Customer Service

Very friendly and helpful

Returned Clean

My Experience

Wrong shade of paint used; uneven spacing of panel seam(s).

Likely to Recommend

Repair Quality

paint & panel mismatches

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Driver's sidr mirror was not secure. Had to take it back to the shop

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean