Caliber - Gainesville Rx
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the repair of my car and also with the great customer service they deliver.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Door is failing to close correctly.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic job! Thank you so much!
Customer Service - 5.0/5.0 -
Reps left messages regularly to keep me apprised of the status of my car.
Returned Clean
My Experience - 5.0/5.0 -
I like to getting the updates via text message. I felt like I knew exactly where you were in the process of completing my car repair. Car looks great we have no complaints. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service received from Jacqueline Seale and Linda Kennedy at the Gainsville, VA, center was outstanding. Both were efficient, informaive and delightful to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Darnell was superb...timely in replies, responsive to queries and concerns...totally professional and dependable...a true pleasure to work with in all proceedings! Could not have asked for a better case manager!
Likely to Recommend - 5.0/5.0 -
Totally satisfactory experience. Could not have asked or expected beeter handling of my case. Darnell is a superb reflection on your company!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very impressed with Caliber's handling of my claim. Mr. Darnell was couteous, responsive, and professional in all proceedings. He called when he said he would, listened to my concerns and helped me resolve any issues with USAA. I could not have asked for a better representative to handle my case.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were amazing! Very quick and the job was nicely done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication could have been a little better, but overall it was a positive experience dealing with Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have been doing it. From the time I picked up my car.
Repair Quality - 5.0/5.0 -
I was so pleased with the repairs on my car. It was like it was never in an accident.
Customer Service - 5.0/5.0 -
Very professional, I they had my paperwork ready for me. It was no waiting. It's nothing like standing around waiting for service