Caliber - Gainesville Rx

4.9 (5,328reviews)
98%
13260 University Blvd,  Gainesville,  VA  20155

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,328)

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My Experience

Darnell was wonderful. He kept me updated on the status and was extremely professional. He went above and beyond by staying late and waited for me to pick up my vehicle. He made me feel like I was not inconveniencing him at all even though it was after hours. He was very happy and had a big smile on his face the entire time. My car looks great and I am extremely satisfied.

Likely to Recommend

Repair Quality

Wonderfully nice, professional staff. Continued to follow up and provide status and answer questions. They did a fantastic job fixing my car body damage!

Customer Service

Wonderfully nice, professional staff. Continued to follow up and provide status and answer questions. They did a fantastic job fixing my car body damage!

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My Experience

The car repairs look great. I was very pleased with the communication telephone calls from Darnell. He was always pleasant, courteous, and helpful to me, both on the phone and in person. Communication is important to me and he more than met my standards. Everyone at the front desk was very helpful and pleasant, as well. I'm an adjunct at George Mason University and I stress in my classes the value and upmost importance of timely communication, effective customer service and quality of a product and/or service. Thank you.

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My Experience

Everyone was exceptional especially Darnell Johnson, he was customer centic and attentive and detailed Very good experience.

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Very prompt and professional

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My Experience

The car looks good. It was the communication the last couple of days. Also, I found that the inside overhead lights aren't working. If my auto book doesn't tell me what to do, I'll be back tomorrow.

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