CARSTAR Manassas - Collision Center

4.9 (528reviews)

98%

(703) 366-2700

9114 Owens Drive, Manassas, VA 20111

98%

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9114 Owens Drive
Manassas, VA 20111

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About CARSTAR Manassas - Collision Center

See Photos

9114 Owens Drive
Manassas, VA 20111

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 7 years.

CARSTAR Manassas Collision Center specializes in high-quality collision repairs, excellent customer service, and satisfaction in Manassas Park, VA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	8:00 am - 1:00 pm

* Holiday hours may differ.

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Website

Reviews (528)

Sort By:
Newest
Rating

436 Customers Rated

5 Stars

64.6% Complete

(341)
4 Stars

10.6% Complete

(56)
3 Stars

2.1% Complete

(11)
2 Stars

1.7% Complete

(9)
1 Star

0.6% Complete

(3)
< 1 Star

3% Complete

(16)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional customer service, with staff being described as professional, friendly, and highly communicative throughout the repair process. Many highlight the excellent quality of workmanship, with vehicles looking brand new after repairs. Timeliness is a major strength, with numerous customers reporting repairs completed ahead of schedule. Regular updates and clear communication keep customers informed at every step. The shop receives high recommendations, with many customers expressing they would return for future services and recommend to family and friends. Vehicle cleanliness upon pickup is frequently mentioned as an added value.

Select to learn more

Service Quality
Timeliness
Communication

"I give this shop a well-deserved 10 out of 10. The workmanship on my car is absolutely excellent, and my vehicle looks brand new. Their customer service ..." Read more

"I had the Toyota Dealership perform scheduled service and they told me the repair was top notch!"

"The auto body repair shop did an amazing job!!"

"Highly skilled service technician.Not just a cosmetic fix, they repaired all underlying issues."

"The point it looks like a brand new car couldnt ask for more"

"They finished the job well ahead of schedule!"

"Vehicle was ready ahead of promised time."

"My vehicle was ready 10 days early"

"The repair was completed before the promised date! Great service!"

"It was estimated to take two weeks & it was repaired in a week."

"... stated before, they were incredibly communicative, keeping me updated every step of the way so I never had to guess what was happening with my car." Read more

"I received updates on the status of my vehicle every other day. This is a nice service provided by CARSTAR ..." Read more

"They kept me updated on the progress of my car and that was very impressive. I didnt ask. I didnt have ..." Read more

"Great weekly communication, informed what was being done"

"Great communication.. kept me in the loop throughout the entire process."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I give this shop a well-deserved 10 out of 10. The workmanship on my car is absolutely excellent, and my vehicle looks brand new. Their customer service ..." Read more

"I had the Toyota Dealership perform scheduled service and they told me the repair was top notch!"

"The auto body repair shop did an amazing job!!"

"Highly skilled service technician.Not just a cosmetic fix, they repaired all underlying issues."

"The point it looks like a brand new car couldnt ask for more"

"They finished the job well ahead of schedule!"

"Vehicle was ready ahead of promised time."

"My vehicle was ready 10 days early"

"The repair was completed before the promised date! Great service!"

"It was estimated to take two weeks & it was repaired in a week."

"... stated before, they were incredibly communicative, keeping me updated every step of the way so I never had to guess what was happening with my car." Read more

"I received updates on the status of my vehicle every other day. This is a nice service provided by CARSTAR ..." Read more

"They kept me updated on the progress of my car and that was very impressive. I didnt ask. I didnt have ..." Read more

"Great weekly communication, informed what was being done"

"Great communication.. kept me in the loop throughout the entire process."

Giao-Nguyen-And (Toyota owner) reviewed 8/5/26

Rahul (Honda owner) reviewed 8/3/26

Used CarStar after my car was rear-ended, and the experience was stress-free from start to finish. Their team communicated updates consistently and worked with my insurance company to ensure genuine OEM parts were used. When I picked it up, the paint match, panel gaps were all excellent, and they even surprised me with a fully detailed interior. Highly recommend Carlos and their professional staff!"

Charles (Mercedes-Benz owner) reviewed 7/30/26

Excellent communication

Jose Angel (Toyota owner) reviewed 7/28/26

It was great working with Carlos and the staff!

Jawad (Honda owner) reviewed 7/27/26

Gumaro (Volkswagen owner) reviewed 7/27/26

Timely and very satisfied with the work done 💯 on top the there game.

Work done n a very timely period to my surprise.

Patricio (Chrysler owner) reviewed 7/25/26

The quality of service was excellent

People were very professional, very respectful and friendly and ready to go the extra mile to help.

John (Ford owner) reviewed 7/24/26

Carlos was absolutely fantastic - he kept me informed every step of the way - worked issues with the warranty company - 5 star service Nicole was also very accommodating

Sam (Toyota owner) reviewed 7/24/26

Efficient, friendly, responsible, and responsive service that exceeded all expectations

professional service

Julian (Infiniti owner) reviewed 7/23/26

Thomas (Toyota owner) reviewed 7/20/26

Carlos was very polite and professional! I got my car back earlier than expected too! Work looks great!

Hoang (Lexus owner) reviewed 7/20/26

Your office staffs were very well hospitality & professional skills. I appreciate whatever CARSTAR made well done my car.

James (Ford owner) reviewed 7/16/26

quick repairs plus washed pickup

Undral (Toyota owner) reviewed 7/15/26

Alex (Infiniti owner) reviewed 7/14/26

Very prompt, always available, and walked me through the repair process every step of the way.

Russell (Honda owner) reviewed 7/13/26

I was very happy with the service

Juana (Toyota owner) reviewed 7/13/26

Richard (Honda owner) reviewed 7/13/26

Ivar (Ford owner) reviewed 7/10/26

Good experience

Great communication.. kept me in the loop throughout the entire process.

Polly (Honda owner) reviewed 7/10/26

Great job and thank you for the wash and interior clean

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

CARSTAR Manassas - Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Manassas - Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (528)

436 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?