Caliber - Gallatin

4.9 (3,426reviews)
98%
1461 Nashville Pike,  Gallatin,  TN  37066

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Infiniti
Nissan

Reviews (3,426)

My Experience

Karen took care of us from the start to the finish. Everything was complete ahead of schedule. Thanks !!!

Likely to Recommend

Repair Quality

Karen took really good care of me through the whole process making it much easier to navigate everything and it was ready four days earlier than expected. Thank you !!!

Customer Service

Returned Clean

Likely to Recommend

Excellent

Repair Quality

Customer Service

Excellent

Returned Clean

My Experience

Karen and the rest of the team were amazing. They were friendly and very helpful. From the start of the initial appointment to get an estimate, to repair appointment, to drop off, to final repair and to completion of repair, I was kept informed and updated of each progress. You have an impressive customer service! Thank you for your help. Caterina Antonacci

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated the texts message updates every few days. It helped to know the timeline of repairs and when to expect the return of my vehicle. I was thankful for texts rather than phone calls, as I cannot answer phone calls during the day at work. Everyone I spoke with in person was extremely knowledgeable with the process and helpful.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Caliber Collision did great work!

Customer Service

Everyone was friendly and accomodating

Returned Clean

My Experience

Very very pleased. I was kept well informed of the whole process. The truck looks brand new from the damage.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The van looks excellent and every staff member I encountered was very nice!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber was great. Everything went well and it was fast. Tiffany was great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Tiffany kept me in the loop of all repairs happening to my car!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Taylor was awesome

Likely to Recommend

Repair Quality

Taylor is awesome

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

The bumper doesn't sit flush like is supposed to

Customer Service

Returned Clean

My Experience

The service was great.They kept me informed of the progress on the auto everyday!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Taylor kept me updated on the whole process from start to finish. Jason the tech did awesome work along with Mitchell the painter would definitely recommend this shop for anyone

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The experience was great from beginning to end. The communication was great and the service was even better.