Caliber - Gallatin

4.9 (3,439reviews)
98%
1461 Nashville Pike,  Gallatin,  TN  37066

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Infiniti
Nissan

Reviews (3,439)

Likely to Recommend

Repair Quality

I like that they kept me informed about my vehicle the whole time it was getting fixed.

Customer Service

Great

My Experience

One of the things that I truly appreciate is Karen. She is afable and has a pleasing personality throughout the process. She would also provide regular updates about the car. Another thing I am satisfied about is the time it took for Caliber to finish the job; sooner than the estimated time of repair. It is also a plus having the vehicle back cleaned and washed.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This was my second experience using calibers, it could not have been any better they are great they keep you informed on the progress of you car

Likely to Recommend

Repair Quality

Customer Service

They were awesome ,they kept me informed of the progress they were so nice and helpful

My Experience

Caliber kept me updated the whole time! Any question I had was answered and they even took care of my rental car for me. I appreciate everything they have done & will be coming back for any repairs I might need in the future!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good work, and they finished the repair ahead of schedule. Thanks!

My Experience

Everything was so easy and the communication was excellent!

Likely to Recommend

Repair Quality

They were great at communicating…so easy

Customer Service

My Experience

Communication was great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We could not be MORE PLEASED with the experience that we had with caliber collision… we were kept informed at all steps of the process and car was completed 1 day early.. and I want to thank individually the individuals that worked on our car as both professionals and people who have high standards on themselves to do the BEST JOB that they can… TRULY AMAZING TEAM!!! Thank you CALIBER COLLISON!!!

My Experience

My Experience

Likely to Recommend

Repair Quality

Easy to do business with

Customer Service

Returned Clean

My Experience

Completed as expected

Likely to Recommend

Repair Quality

Good

Customer Service

Good

My Experience

Staff was friendly, knowledgeable and professional, and their work was on time, well communicated and top rate.

Likely to Recommend

Repair Quality

Great staff, great communication, great work, great results! I’m very satisfied with every aspect of this repair!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The people were knowledgeable and professional and friendly. They kept me informed on progress daily. I still have a couple of things to check out hope that all safety things work as they did prior to repair I don’t understand how to set them up if not. I would definitely recommend them to anyone needing their service. Thank you

Likely to Recommend

Good overall

Repair Quality

All looks good with car didn’t reset features and didn’t call rental to let them know I returned car so kept getting charged. Otherwise service was good they kept me informed on repair friendly knowledgeable staff for most part

Customer Service

Seemed to be on the ball

Returned Clean

My Experience

I liked getting text updates. Thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did a great job made my car look brand new

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service