Caliber - Garland

4.8 (2,432reviews)
96%
12101 Self Plaza Drive,  Dallas,  TX  75218

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,432)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I'm hearing noises that sound like there are loose parts.

Customer Service

After getting my car back, I sent a text to report that the air pressure in the tire that was affected by the wreck was not showing. I have not received a response. It has been several days now. I've been meaning to stop by there, but sometimes it's not that easy to find the time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

The best and most honest and fast most other places probably would have taken months.

Repair Quality

I give everyone there a 10 out of 10 especially Kimberly her and her team was very nice and respectful made sure I was contacted with regular updates and help fix my vehicle like how it is supposed to be I'm very happy with there service.

Customer Service

10 out of 10 kimberly and her team was very passionate and kept me updated on the process.

Returned Clean

My Experience

Acct manager Kimberly was cool

My Experience

I have been so appreciative of the daily texts and updates. It was very meaningful and gave me a sense of “control” after the car accident and driving a rental car that was so different from mine. Also, I am grateful, not just for the car wash since there was dusty construction nearby, but I believe somebody cleaned my interior as well! I’m sure it didn’t look that good when I dropped it off! Thank you, Brent, for your expert care of my beloved old, but newly crippled car after being rear-ended and it’s old handicapped owner! I’m excited to have it back, and it looks so good inside and out!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job and communication with customer was excellent

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent communication throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Had a good experience with them good job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good communication, and excellent service.

Customer Service

Exemplary service, high quality professionalism.

My Experience

I really respect the staff at Caliber. They are true pros! My car looked perfect. Caliber Collision is my go to place for car repairs!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you, Mike, for your attention to detail…and for doing your best to save me some money! Sharon Bailey

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Good

Repair Quality

Everything went good

Customer Service

Good

My Experience

The service tech was very professional and is an assest to your organization.

Likely to Recommend

I think you have repairs three of my vehickes

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Truck looks good and it was completed ahead of time-good job!

My Experience

Great job of keeping me updated and fixing everything.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean