Caliber - Garner

4.8 (1,365reviews)
95%
554 Dynamic Dr,  Garner,  NC  27529

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,365)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new or better than before. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers well-informed. Timeliness is generally positive, with many repairs completed on schedule or even early, though some delays occurred due to parts availability or weather conditions. Customers appreciate the thorough cleaning of vehicles upon return and the stress-free experience provided by the knowledgeable team.
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"Caliber did an awesome job with fixing my car from an accident."
"The quality of work done was very good."
"Amazing work very very very satisfied truck looks good as new . I appreciate the professionalism and kindness of ..." Read more
"Excellent work!"
"The people at caliber collision were amazing! They did a superb job on my car and they were friendly and honest. I recommend them ..." Read more
"It was actually done earlier than planned"
"Ready and ontime"
"Great work completed early"
"3 days earlier than expected."
"Before promised"
"Everyday I received text messages updates of status of my vehicle"
"Extremely professional customer service, frequent progress updates, and excellent quality of work."
"Great customer service, communication, timeliness of repairs, and quality of work"
"... process from start to finish was very professional. I was always kept up to speed on where we were in process and expectations. Everyone was super friendly and my vehicle came ..." Read more
"... service, the staff, the communication was amazing. Never was there a time where I was out the loop about progress." Read more

My Experience

My Experience

Great work and great communication.

My Experience

Professional team at Apex South.

Likely to Recommend

Overall a good experience

Repair Quality

Quality of work seems very good. Good fit. Good finish.

Customer Service

Kept updated. Questions answered quickly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great work

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Repair Quality

Customer Service

They were excellent in keeping me updated on everything. This is the first time I’ve experienced getting my car repaired from an accident and they made the process easy. I appreciate them calling to update me, the front desk associate who was very welcoming, and Cameron working on my vehicle. I would definitely recommend people use the services of the Caliber Collision in Garner.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looked as new!!!!

Likely to Recommend

Repair Quality

Need to come back to be re adjusted

Customer Service

My Experience

My Experience

Everyone was very helpful and the truck is very well done. Appreciate it

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They made an issue right

Customer Service

Returned Clean

My Experience

I loved everything from the updates, phone calls, quick and quality work. My car is back to being her beautiful self it's all because of the great team at caliber collision

Likely to Recommend

Repair Quality

Great customer service, great communication, and my car looks brand new! I could not have asked for a better company to fix my car

Customer Service

My Experience

可以这样写,语气自然,很适合放在 Google Review: The lady who helped me was very patient, friendly, and professional. My English is not very good, but she took the time to communicate with me patiently and made sure I understood everything. They also did a great job repairing my car. I really appreciate the excellent service. Thank you so much!

My Experience

Job well done. Very please with the repair done to my car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was great. Drop off, continued updates, and great people to work with. 10 out of 10 for me.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber has been amazing. Everyone in the Sanford store was fantastic. Great customer service and even got my car back super fast even when they thought it wod be longer. Will be a forever customer.

My Experience

Although this question came very soon after I picked up the car, so far I’m pretty happy with the job Caliber Collision did and the regular updates they provided. They handled all of the insurance situations and made the repair very easy! Thanks!