Caliber - Garner
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was great. Drop off, continued updates, and great people to work with. 10 out of 10 for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber has been amazing. Everyone in the Sanford store was fantastic. Great customer service and even got my car back super fast even when they thought it wod be longer. Will be a forever customer.
My Experience - 5.0/5.0 -
Although this question came very soon after I picked up the car, so far I’m pretty happy with the job Caliber Collision did and the regular updates they provided. They handled all of the insurance situations and made the repair very easy! Thanks!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Address: 554 Dynamic Dr, Garner, NC 27529. The repair: Was done well and the vehicle looks good. The vehicle did smell like a factory which was causing slight inebriation after driving home. Issue: Inexpensive and non-sensitive items were used or taken from the middle compartment in my personal vehicle and I asked to be contacted by their supervisor. Currently I am still waiting for Caliber Collision to contact me. All items that are perishable, can be opened/closed, that look or feel used/tampered, or did not match in the condition of how they were left in my vehicle prior to the service being done were thrown out due to safety reasons. I do have a count and pictures of before and after the service was done on my car, of the compartment. Additionally, I have pictures of what was thrown away if they are needed. Items Taken/Used: Plastic Utensils and OTC non-prescription Aleve and Pepto Bismol Bites. The Aleve bottle was gone entirely and little to none of the Pepto Bismol was left in the container. An unused can of cologne was heavily used.
Customer Service - 3.5/5.0 -
The personnel are very professional and knowledgable when you converse with them.
My Experience - 5.0/5.0 -
The customer service from walking in the door through pick up was wonderful. Brett, the repair shop manager, and front desk assistants all were helpful and knowledgeable. The regular updates and communication was very much appreciated. Great over all experience. The car looked amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Some of the best customer service from scheduling, to drop off, to communication during repair and pickup. The repair looks simply amazing. Very satisfied and glad I chose them from the preferred vendor list.
Customer Service - 5.0/5.0 -
Brett, front desk and repair shop manager were all wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cameron was amazing she kept me well informed during this stressful process !
Customer Service - 5.0/5.0 -
Cameron was amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0 -
Beautiful work!
My Experience - 5.0/5.0 -
The repair was done well. Cameron kept me updated where I didn't need to call and ask about updates. Welcomed in when I dropped of the car and when I picked it up. Previous body shops i have used before weren't as welcoming.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a great job! Would definitely recommend!
My Experience - 5.0/5.0 -
Beautiful job
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I received update messages through the process. Everyone there was friendly and helpful.