Caliber - Garner North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did an amazing job. The car looks great. I am happy about everything in my experience with Caliber. They gave my a ton of communication and made sure I was whole again. I would definitely recommend and I will use them again if I'm in a situation like this again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will definitely recommend!
Repair Quality - 5.0/5.0 -
Amazing job with the repair, I felt like I walked away with a brand new car.
Customer Service - 5.0/5.0 -
From the first greeting when we dropped the car off, to settling up our bill and everything in between; the staff at this location was friendly and professional. We knew our car repair was in good hands!
My Experience - 5.0/5.0 -
The service was top tier. I was treated with a smile and conversation. My vehicle was as prepared well in advance. A great experience overall
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service exceeded my expectations! The entire team was customer friendly, they made my unfortunate situation easier to deal with. Their friendly disposition provided me the reassurance I needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was impressed by the level of customer service recieved from the moment I entered the store front. Rachel welcomed me to the facility with a smile and immediately engaged to make my experience more accommodating, which reduced some of the stress I felt after a collision.
Customer Service - 5.0/5.0 -
My touch points with Rachel, Thomas and Justin exceeded my expectations. Their ability to communicate and execute the repair process, my insurance claim, and car rental was clear and concise.
Returned Clean
My Experience - 5.0/5.0 -
I totally appreciate the contact messages on how things were going leading up to my repairs and when parts arrived and the relationship with the car rental! But, MAINLY WAS HOW YOU GUYS DETAILED MY CAR!!! I WAS SO EXCITED AND VERY WELL PLEASED!!! THANK YOU SO MUCH!!! I WOULD HIGHLY RECOMMEND YOU GUYS TO ANYONE THAT HAS AN UNEXPECTED NEED FOR A REPAIR!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Justin and Rachel were absolutely wonderful to work with from start to finish!
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Caliber Collision!
Repair Quality - 5.0/5.0 -
Justin and team did a wonderful job!
Customer Service - 5.0/5.0 -
My first contact was with Rachel and she was so pleasant and friendly. I appreciated the regular updates as to the status of my repairs. It was nice to be kept informed.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am completely satisfied with the repairs that were done. Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My partner is kinda jealous and needs an excuse to bring hers in.
Repair Quality - 5.0/5.0 -
Did an excellent job and even cleaned my car which I wasn't expecting!
Customer Service - 5.0/5.0 -
Very good! Only frustration was a little telephone tag early on.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend them to everyone
Repair Quality - 5.0/5.0 -
Amazing service
Customer Service - 5.0/5.0 -
They talked to me step by step
Returned Clean
My Experience - 5.0/5.0 -
Everything was absolutely amazing from the great communication throughout the entire time, all the way up until I picked up my car. Justin was great and the manager for this location was amazing. I think that his name was Chris. Great experience and customer service. I highly recommend this location of Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks again for your diligence and detailed work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome.
Returned Clean
My Experience - 5.0/5.0 -
The customer service was amazing always kept in touch on Tuesdays and Thursdays and also made sure, I was OK from my accident. Thank you so much. I will truly come back again.. even though he’s not an Eagles fan😘 Justin Nackoul, from 3701 Conquest Dr. in Garner
Likely to Recommend - 5.0/5.0 -
I will be recommending to others!!
Repair Quality - 5.0/5.0 -
Repairs looked great!!
Customer Service - 5.0/5.0 -
We had an amazing experience with Caliber Collision! Our Consultant was Smitty and he was great with everything from the initial inspection of the vehicle, detailed explanation of the process, communication during the repair process & he was responsive with our questions! If I could give him a rating above 10 I would! Also, repairs looked great!! I also want yo give kudos to your receptionist, I forgot her name but I did remember her mentioning that she was a new mom, her bubbly personality adds additional life & a warmth to the front desk area! I will be recommending Caliber Collision to others!! And Again, thank you 🙏🏽!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really appreciate how Smitty kept us informed and went the extra mile on more than one occasion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Smitty was an outstanding representative for Caliber Collision
Returned Clean
My Experience - 5.0/5.0 -
Very professional crew. Down to the receptionist!
My Experience - 5.0/5.0 -
From start to finish this was the best customer service I have had in North Carolina. Not only were the people nice and polite and helpful but they did an incredible job. I will be telling everyone about them. Thank you.
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Incredible work and customer service