Caliber - Georgetown

4.8 (5,870reviews)
96%
912 Rockmoor Dr,  Georgetown,  TX  78628
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In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (5,870)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting outstanding communication throughout the repair process. The shop excels in keeping customers informed via regular text updates and phone calls, with staff members receiving frequent commendations for their professionalism and helpfulness. Repair quality is consistently described as excellent, with many customers noting their vehicles look brand new after service. Timeliness is a major strength, with numerous customers reporting repairs completed ahead of schedule. The team's customer-centric approach, including services like vehicle delivery and thorough explanations, creates positive experiences that lead to strong recommendations and repeat business.
AI-Generated from reviews written in the last 12 months
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"The repair work was excellent. They completely fixed the dent and scratches, and my car looks like new again. The ..." Read more
"... fixed my car and it came back looking like new — you honestly cant tell it was ever damaged. They replaced the part within a week and kept me ..." Read more
"Entire process was simple and the quality of repair was great. We were completely satisfied with the results."
"Excellent customer service from everyone that i spoke with. They also did a great job with my car as well as ..." Read more
"The repair is fantastic. The paint is matched perfectly and you would never know there was previous damage. Well done !"
"... mirror. Caliber was able to get me in the same day and complete all repairs in 6 business days! The car looks brand new again! Ill recommend Caliber to all my neighbors." Read more
"I was positively surprised it was ready a week before the due date"
"... job. Kept me updated throughout the repair process. Got my car back a week earlier than expected. I wouldn't take a car anywhere else!" Read more
"The repairs were completed in a timely manner and we received updates at every turn. Caliber Collision ..." Read more
"Work was done on time and cant tell my car was ever in an accident"

My Experience

My Experience

Great job

My Experience

My Experience

My Experience

Addy was amazing with updates and keeping me in the loop and the repair looks amazing!

My Experience

Addy was great with communication. Received vehicle earlier than promised

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

The lady that sits at the front desk is very nice and probably deserves a raise.

My Experience

There is a little bigger gap above the passenger headlight, that was repaired, than the gap above the driver’s headlight, that was from the factory. That is the only issue. The staff at the location that I visited was very nice and helpful and I got my truck back cleaner that I dropped it off. Very professional and I appreciate that very much.

My Experience

Great commo and updates. Friendly staff. Seamless process. Thanks

My Experience

I was charged substantially more than what I received an estimate for. The only reason given was parts were more expensive. Why wasn’t this checked into before the work started. Also all work wasn’t done as requested.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The gentleman who helped us waa very good considerate and professional. The car was finished before the expected date of completion . A very good job .

My Experience

My Experience

Few companies provide the level of communication with customers that Caliber does. They are also fast and repairs are flawless.

Likely to Recommend

Repair Quality

Great work and communication.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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