Caliber - Gilbert

4.9 (6,168reviews)
97%
876 North Abalone Drive,  Gilbert,  AZ  85233

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (6,168)

My Experience

This is my second time using Caliber Collision and I’m absolutely satisfied with their service! Very polite and highly professional staff! I was informed for every thing needed to be done in a way for non professional to understand! I really appreciate that! The job was done in proper terms, even a little earlier than estimated which helped a lot! Keith was always available for questions and advice! They kept me informed for every step they were taking during the process! I’ll recommend the company to my family and friends if they need a service like that! Thank you guys!

Likely to Recommend

The only collision center I use and would recommend to others!

Repair Quality

Great and timely repair! Friendly and helpful staff with great attention to detail and customer satisfaction.

Customer Service

Very friendly and helpful front desk personnel and advisors

Returned Clean

My Experience

Great place. Great job on repairing my vehicle. Highly recommend it.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’ve already recommended them to everyone I can and will continue to recommend them. They are wonderful.

Repair Quality

Repair quality is excellent, looks brand new

Customer Service

While no one wants to be in a situation where they need collision repairs, this team made the entire experience as positive and stress-free as it could possibly be. The level of customer service I received was genuinely exceptional and far beyond what you typically experience these days. From the moment I walked in, everyone greeted me with a smile and a positive attitude. Dawn at the front desk was incredibly kind, welcoming, and helpful, and Rudy, who handled my vehicle, was just as wonderful. They kept me updated throughout the entire process, answered my questions, and made me feel like they truly cared, not just about my car, but about me as a customer. The repairs were completed in just a couple of days, my car looked fantastic, and I was pleasantly surprised to find it had even been washed before pickup. It was those little extra touches, combined with their professionalism and genuine kindness, that really set them apart. I’m truly grateful for everyone there. It’s rare to receive customer service that leaves such a lasting impression, and this team absolutely did. Thank you for turning an otherwise stressful situation into such a positive experience. I would recommend them without hesitation.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Absolutely fantastic experience from start to finish! Dawn is so lovely and helpful, Rudy kept me up to date with the repairs, my car was in on Monday and done by Friday! Tim even was there on a Saturday so I could pick it up! I cannot say enough great things about this shop!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Hoping you guys csn hekp me with the panel that looks a little off

Repair Quality

Everything looked good except one of the panels is popped loose by the headlight and I cant get it to look right

Customer Service

Returned Clean

My Experience

Thank you, Caliber Collision team, for managing my recent repair. I am pleased with the final outcome. Your outstanding customer service and friendly hospitality mean a lot to me. I will suggest Caliber Collision to my family and friends. Thanks again for your service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Another excellent job... Thank you

My Experience

Rudy was very communicative and Dawn was very welcoming! Another gentleman called me when Rudy was busy! They did a great job!

My Experience

Office staff was extremely kind, friendly and communicated so well. They made us feel at ease throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Great, friendly folks!

My Experience

Dawn and Keith were amazing!

My Experience

Staff was friendly, helpful, supportive through the process. Extra bonus of my car being ready earlier than anticipated

My Experience

Keith went above and beyond to help me get my car repaired! I very much appreciate his efforts and he should be recognized for his excellent customer service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

It looks nice. Thank you for fixing it and having it done within the time frame.

My Experience

My car looks great and was done sooner than expected. The staff (Rudy and lady at the desk) was friendly and understanding.

My Experience

Great experience...totally satisfied with quality of workmanship, communication was superb. Thank you!