Caliber - Gilbert

4.9 (6,171reviews)
96%
876 North Abalone Drive,  Gilbert,  AZ  85233

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (6,171)

My Experience

Rudy and Dawn were fantastic from the start. I was having a really rough day, and they both eased my anxiety. They both made the process so much less painful. I really appreciate the professionalism and quality of work and will definitely recommend caliber collision to anybody needing body repair.

My Experience

The staff did a great job and I got a great estimate on the repair cost. They were able to take me home and pick me up without any problems. They kept me informed on the progress of the repairs. The crew did a great job on the repairs and was able to get the car back sooner than was estimated. I was very impressed with the overall experience in getting my car repaired with your company. Thank you very much.

Likely to Recommend

Repair Quality

Picking up our car from Caliber seems like driving a car out from a dealership; the car is clean and the paint job was well done. Furthermore, the car was finished earlier a few days and the repair process had been updated once a milestone was reached. Last but not least, Rudy examiner and the Caliber staffs made us feel that it was time for our car to have a tune-up. Thank you!

Customer Service

Returned Clean

My Experience

Got my car in quick. Kept me updated along the way through text AND calls. Car was finished 2.5 days before the quoted completion date. Looks like it did when I left the dealer with it brand new.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Taking my vehicle to Caliber Collision an absolutely fantastic experience from the first moment I called. Keith was my contact but EVERYONE was considerate, professional and simply kind. I owned the car for 10 whole days when this accident happened so I was "unraveled" to say the least. The rental company was late to pick me up so they had someone from Caliber Collision drive me there. Communication was prompt, letting me know what was happening and timelines. My dog was in the car at the time of the accident. He's losing his winter coat anyway But the stress made him lose even more. When I got my car back it was repaired beautifully... and immaculate. And the hair was gone. Every Single Hair! I was given a full document with every single thing they did and even where they sourced parts from. This type of service is rare and quite wonderful. I hope I don't need their services in the future but if I do, I'm coming back here. Thank you!

Likely to Recommend

ABSOLUTELY!!!! 🎈

Repair Quality

Actually it should be a 12.... I have posted a review raving the wonderful service I was given. Thank you very very much. The communication was fantastic and I felt from the moment I walked in I was in good hands.

Customer Service

Actually it should be a 12.... I have posted a review raving the wonderful service I was given. Thank you very very much. The communication was fantastic and I felt from the moment I walked in I was in good hands.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Since dropping of the truck and picking it up the whole team was super helpful. As well as Keith who kept me updated the whole way. Repairs were great couldn’t have asked for better.

Customer Service

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Repair Quality

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My Experience

I am totally satisfied with the repair what I’m on satisfied with is the white dust. The inside of my car was filled with white dust my car probably wasn’t the best when we showed up, but it was not covered in white dust. They kept my car the whole weekend cause they needed to clean it and I’m guessing they only clean the outside but the white dust is on inside.

Likely to Recommend

Just cause if you say you’re gonna clean a car, you know you clean the car, including the dust that you blew onto the inside of the vehicle

Repair Quality

I was told they were going to hold my vehicle over the weekend to clean it and when I picked it up, the inside was not clean like there was white stuff all over the place. It was gross. It was really dirty the seeds are all white. The floor is all white. Everything is white. I was able to wipe off the steering wheel and the plastic areas but the rest are just white and it’s dusty and it. It’s just a mess other than that the word that was done beautiful I love it. My speaker is not crushing you from the impacted. It works now you know the door is nice. the paint is nice.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Better than I expected thank you

Customer Service

Returned Clean

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Repair Quality

Car repair is awesome.

Customer Service

Personnel are responsive and efficient

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Repair Quality

Customer Service

Everyone at this facility is professional and friendly

Returned Clean

My Experience

The main drive belt squeezed on startup, the work that was done is awesome. I will do a 120 mile road trip tomorrow. But the fit and finish looks great

My Experience

Wonderful

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Repair Quality

Customer Service

My Experience

I was completely satisfied with my experience with Caliber Collision. Their staff are extremely friendly and knowledgeable. They had my car repaired and returned to me well ahead of their estimated timeline. Hopefully I'll be back under better circumstances!

Likely to Recommend

I will definitely recommend Caliber to everyone i know! Caliber made the entire process a breeze! From drop off, rental car transportation, dealing with the insurance etc. The entire experience was by far the best experience with any body shop I have ever encountered.

Repair Quality

Driver side rear bumper a little off level

Customer Service

Everyone was super nice and helpful.

Returned Clean