Caliber - Glendale
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Why are you making decisions on liability if you don’t even know how the accident occurred?
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
They were efficient and did a great job. They got my car back to me quickly and were very honest and transparent through the whole process. Luis was the go between in my particular case and he always responded to my questions, comments and concerns
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service is very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast/ Reliable/ very professional in services. Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work Caliber Collision did to my car. Luis always gave me the status of what was going to be done and an estimate of when the job was going to be finished. My Car looked like it was brand new when I went to pick it up. I am a very satisfied customer!!! Thank you very much!!
Customer Service - 5.0/5.0 -
Always felt welcome by the receptionist and Luis.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work
Customer Service - 5.0/5.0 -
Margot and Moe were very helpful.
My Experience - 5.0/5.0 -
Excellent communication is highly of importance, friendly attentive staff, great accommodations n services. Makes new clients satisfied n happy to recommend your business. 🤩👏👏🏻👏🏽 Thank you to Luis, Margo n Sandra for making it all happen. 🙏🤩😊
Likely to Recommend - 5.0/5.0 -
I like n appreciated Luis’s kindness, politeness, great communication n professionalism. 👍👍
Repair Quality - 4.5/5.0 -
So far so good 👍🏼
Customer Service - 5.0/5.0 -
Luis, Margo n Sandra were great people, friendly n excellent accommodations. Especially Luis very polite, good communications, smiling n professional 👍🏼👍🏼
My Experience - 5.0/5.0 -
Moe was very patient and helpful. I got constant updates. The two lady receptionists were also exceptionally polite. The job done to my car is also excellent. Thank you all!!!
Likely to Recommend - 5.0/5.0 -
satisfied
Repair Quality - 5.0/5.0 -
satisfied
Customer Service - 5.0/5.0 -
satisfied
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everyone knows about Moe!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Moe is the absolute best employee. I do not think my experience would’ve been the same without Moe
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the speedy repair on my car and the excellent customer service from your team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend this shop.
Repair Quality - 5.0/5.0 -
I've taken my other cars to Caliber. They are always kind, caring and super friendly. Luis, is the gentleman that helped me this round. He is very thorough, great at explaining everything you have a question about. He keeps me updated on my car while it's in there. The work on my car turned out fantastic. Very happy. In my past with one of my cars, I spotted an issue with my car I had then. They took it in immediately and addressed the issue.
Customer Service - 5.0/5.0 -
Customer service is always fantastic. Everyone goes over and beyond.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The agent Moe was helpful and informative. He has an easy manner which immediately set me at ease and confident with the service he was about to provide. One other thing, why don't you make the print on this survey larger so we can read it?