Caliber - Glendale

4.8 (9,347reviews)
97%
3829 San Fernando Rd.,  Glendale,  CA  91204

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (9,347)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting the professional and communicative staff who keep them informed throughout the repair process. The shop is commended for timely completions, often finishing repairs ahead of schedule, and delivering vehicles that look brand new with thorough cleaning. Customers appreciate the seamless coordination with insurance companies and rental car arrangements. While most experiences are overwhelmingly positive, some customers noted minor issues like paint color matching, occasional need for return visits for adjustments, and communication gaps between workers that required follow-up repairs.
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"This is the 5th time taking four cars for repairs and by far the best service anywhere. We had our ..." Read more
"The best customer service I've had in a long time. From start to finish, the process went so smooth ..." Read more
"The service was exceptional. Everyone was kind and professional to me throughout the process and ..." Read more
"As always, great work done earlier than expected"
"From the moment you walk in the door you can these guys know what they are doing. Totally organized. ..." Read more
"thank you for finishing my car that fast really impressed"
"My vehicle was ready exactly on time, just as scheduled with no delays at all."
"A day early!"
"It was ready earlier :"
"I believe it was way earlier."
"... have any concerns and the follow up is constant. Making sure that we are up to date on the repairs." Read more
"... The car was detailed to perfection after repair. I was communicated to everyday regarding updates on my car. They were thorough and helped me with ..." Read more
"Communication all the way through and through out all steps."

Likely to Recommend

Already recommended location to multiple friends and colleagues.

Repair Quality

Excellent repair quality

Customer Service

Excellent service by Moe, Sandra, Margo and the technical team

Returned Clean

Likely to Recommend

I would come back myself or recommend to a friend!

Repair Quality

Thank you to all the staff at Caliber for treating me like a loyal customer even though it was actually my first time as a customer. My car was fixed so fast and looks like new, I really appreciate all the work that went into getting this done in a timely manner.

Customer Service

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Repair Quality

Small scuff appears to remain along wheel line on front bumper but is barely noticeable and further work isn’t needed

Customer Service

Very friendly and professional thank you

My Experience

From start to finish the experience was a breath of fresh air. They took care of everything and more. Quality work and service. Bryan would update me on the progress daily. Hopefully I don’t need them again but if I do. I’ll be back

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My Experience

Experience was great. Customer service and communication was outstanding.

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Customer Service

My Experience

This experience, as all the others for the past 19 years has been exemplary. I am a loyal customer to a trusted business. Thank you to Bryan Mendez, Rob in the Body and paint shop and Bryan ‘s team. My car looks beautiful! And thank you for going above and beyond my expectations for my emblem! Lygia Orta

Likely to Recommend

Highly recommend, I don t go anywhere else

Repair Quality

Excellent shop! I have been here for 19 years and have always been a satisfied customer. I have peace of mind here 👍

Customer Service

Amazing, I always feel I am treated very well and the whole staff is very accommodating

My Experience

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Repair Quality

The repair for the car was good service the team did an amazing job.

Customer Service

There service is generously outstanding with there help.

My Experience

5-Star Review I recently had the pleasure of working with Caliber Collision in Glendale, California, for front-end collision repairs on my 2025 Kia Sportage. The car sustained noticeable damage to both the right and left front end, but the results speak for themselves—the vehicle now looks absolutely brand new. From start to finish, the experience was outstanding. Communication was excellent, with clear updates via text messaging that kept me informed every step of the way. Lewis was incredibly professional and guided me through the entire process with minimal confusion, making everything straightforward and stress-free. The work was completed efficiently within the expected timeframe, and I paid my $500 deductible before driving away a very happy customer. If you need reliable, high-quality auto body repairs with great service, I highly recommend Caliber Collision in Glendale. They truly restored my car to like-new condition. I’ve attached before-and-after photos for reference. Thank you!

Likely to Recommend

5-Star Review I recently had the pleasure of working with Caliber Collision in Glendale, California, for front-end collision repairs on my 2025 Kia Sportage. The car sustained noticeable damage to both the right and left front end, but the results speak for themselves—the vehicle now looks absolutely brand new. From start to finish, the experience was outstanding. Communication was excellent, with clear updates via text messaging that kept me informed every step of the way. Lewis was incredibly professional and guided me through the entire process with minimal confusion, making everything straightforward and stress-free. The work was completed efficiently within the expected timeframe, and I paid my $500 deductible before driving away a very happy customer. If you need reliable, high-quality auto body repairs with great service, I highly recommend Caliber Collision in Glendale. They truly restored my car to like-new condition. I’ve attached before-and-after photos for reference. Thank you!

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My Experience

Everyone was super friendly and professional. They got the job done way quicker than I expected and my car looks great!

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My Experience

Great job done, wonderful service thank you

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I will definitely recommend.

Repair Quality

Great friendly service and workmanship.

Customer Service

Excellent. The keep in close contact with routine updates.

My Experience

It was great- fest and easy. Thank you very much

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Repair Quality

It was great Thank you very much

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My Experience

My experienced atCaliber collision started from the moment I called and spoke to Margot. She was very calming and friendly when she greeted me. She was very helpful. Then I met Luis. Who kept contact with me and gave me my whereabouts about my car. He let me know every stage, my car was in and when it would be ready. He also was very friendly. I enjoyed my experience here at caliber collision on San Fernando Rd. in Glendale. Thank you for making a bad situation a positive one.

Likely to Recommend

My total experience was not stressful.

Repair Quality

Customer Service from the moment I met the receptionist Margo to Luis who was my rep for my car. They were all very nice, kind and pleasant. Margo greeted me with a smile. She is very informative. Luis kept in contact with me through text or call. My experience was excellent.

Customer Service

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Repair Quality

Customer Service

Moe is the best!

Returned Clean