Caliber - Glendale

4.8 (9,356reviews)
97%
3829 San Fernando Rd.,  Glendale,  CA  91204

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (9,356)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional staff, and excellent repair results. Many highlight that vehicles were returned looking brand new, with repairs completed on time or ahead of schedule. Communication throughout the repair process was frequently commended, with customers appreciating regular text and phone updates at every stage. Staff were widely described as friendly, knowledgeable, and accommodating. A few customers noted minor concerns around paint matching, interior cleanliness, or parts fit, reflecting areas they felt could be refined, though the vast majority expressed high satisfaction and willingness to recommend the shop.
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"... service I've had in a long time. From start to finish, the process went so smooth for me. The entire staff was very professional and courteous." Read more
"The service was exceptional. Everyone was kind and professional to me throughout the process and I built trust knowing ..." Read more
"... pocket . Quoted 5 days to repair and called me in 3 . Car looked great , fresh exteriorinterior detail and no sign of past damage . 10 out of 10!" Read more
"As always, great work done earlier than expected"
"... schedule and car as if I was paying out of pocket . Quoted 5 days to repair and called me in 3 . Car looked great , fresh exteriorinterior detail and no sign of past ..." Read more
"A day early!"
"Two days early. :"
"Communication all the way through and through out all steps."
"At every step, I received a text. It was incredible."
"I was grateful for all the updates throughout the process. Communication is key"

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My car looks exactly the same as it was before the accident

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Customer service from the staff at the location was great, but the volume of calls and texts (some automated) was overwhelming.

Returned Clean

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Already recommended location to multiple friends and colleagues.

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Excellent repair quality

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Excellent service by Moe, Sandra, Margo and the technical team

Returned Clean

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I would come back myself or recommend to a friend!

Repair Quality

Thank you to all the staff at Caliber for treating me like a loyal customer even though it was actually my first time as a customer. My car was fixed so fast and looks like new, I really appreciate all the work that went into getting this done in a timely manner.

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Small scuff appears to remain along wheel line on front bumper but is barely noticeable and further work isn’t needed

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Very friendly and professional thank you

My Experience

From start to finish the experience was a breath of fresh air. They took care of everything and more. Quality work and service. Bryan would update me on the progress daily. Hopefully I don’t need them again but if I do. I’ll be back

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My Experience

Experience was great. Customer service and communication was outstanding.

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My Experience

This experience, as all the others for the past 19 years has been exemplary. I am a loyal customer to a trusted business. Thank you to Bryan Mendez, Rob in the Body and paint shop and Bryan ‘s team. My car looks beautiful! And thank you for going above and beyond my expectations for my emblem! Lygia Orta

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Highly recommend, I don t go anywhere else

Repair Quality

Excellent shop! I have been here for 19 years and have always been a satisfied customer. I have peace of mind here 👍

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Amazing, I always feel I am treated very well and the whole staff is very accommodating

My Experience

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The repair for the car was good service the team did an amazing job.

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There service is generously outstanding with there help.