Caliber - Glendale - S Louise St

4.9 (2,132reviews)
98%
115 S Louise St,  Glendale,  CA  91205

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,132)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Partners are very professional, took no longer than a week to get my car back. Thank you for your services!

Customer Service

Amazing customer service.

Returned Clean

Likely to Recommend

Repair Quality

The staff was so kind and made the whole experience from beginning to end so smooth! They really went the extra mile to ensure I was taken care of.

Customer Service

Fantastic customer service!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very well done, happy with the good work.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Oh, I need to go back and get the rest of my car done now!!!

Repair Quality

Glad I was recommended by my insurance. Very satisfied with the care & service given myself & my vehicle. It was stressful enough going through a minor collision, and Rosie & the whole team helped ease my mind. Done in two weeks as promised and just a wonderful and caring team!!!! Thank you all!!!

Customer Service

The Service Team at Caliber are wonderful!

My Experience

I love Caliber. Always a wonderful job! But Victoria/Vicky at the Louise location 15/10!!!! Was communicative about the whole process! Went above and beyond in multiple ways! Friendly positive attitude. Not a fan of the reason why I have to use Caliber but Victoria definitely made it a positive experience. Employee of the month and/or a raise is well deserved!!!!

Likely to Recommend

Already have, actually referred someone who was at the rental place

Repair Quality

Amazing job looks brand new

Customer Service

12/10!!! Victoria was GREAT!!! Above and beyond

My Experience

I had a wonderful experience with Victoria. She was communicative and pleasant to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you!

My Experience

Very thorough Mr.Vigen was very friendly and explained everything so I could understand in layman’s terms. All insurance and repair procedures were explained to me thoroughly. He made things very simple and easy.

Likely to Recommend

Once again, they made things easy for me. Reservation, drop off, then pick up upon completion. Also, explained to me in detail what is being repaired and how it is repaired. Simple and very efficient.

Repair Quality

quality of repair is 10. Overall experience is also 10!

Customer Service

Mr. Vigen just made everything easy - he explained how my insurance company would work in case of repair like this, and what the repair process is like. To be honest, I wouldn't know anything about car repairs - and the process of handling things with insurance company... He just made everything very simple and easy.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Not sure if I’d send someone due to the imperfection in the work and the uncleanliness of the interior.

Repair Quality

Costner service was a 10 but the inside was left very dirty and dusty. Also the body work appeared to have a crease that does not match the smoothness of the other side. I have photos of everything.

Customer Service

Very nice people

My Experience

Caliber Collision did an amazing job with my Prius! The damage to the side of my car is undetectable. It looks even better than before it happened. They were friendly, helpful, great timing, and communicated everything well. My key fab had just died before I dropped off and they even replaced the battery. I would highly recommend, they went above and beyond with their work and customer service.

Likely to Recommend

Definitely would recommend and return myself if l needed any work done in the future!

Repair Quality

Care was taken to blend the replacement passenger door with the color tone of my car.

Customer Service

Very clear and consistent communications were provided in a timely manner.

Returned Clean

My Experience

Fast service and pleasant people. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Vigan was great!

My Experience

Great job, from mechanical to body repair and paint. Great communication from office staff keeping me informed throughout the repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very responsive and excellent work. done exactly in the timeframe as promised.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean