Caliber - Glendale - S Louise St

4.9 (2,143reviews)
98%
115 S Louise St,  Glendale,  CA  91205

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,143)

My Experience

I thought your front office (Vicky) was excellent. Professional, timely, worked with text and voice. I just picked up my car - and hopefully all will remain great, but it looks great, car's fixed like it was before the problems. Thank you! 10 all around.

My Experience

It’s been a very good experience with this Caliber Collision branch in Glendale. Everything went well with all the repairs and the timeline was met as promised. I may say that all the staff here have been very helpful and costumer friendly for sure. I am so happy that I was able to choose the right repair shop which was accredited by my insurance as well. All in all very thankful for all the help provided by this team on my vehicle repair and indeed restored the rhythm of my life. So thank you so much Caliber Collision of Glendale more power to you all!!’

Likely to Recommend

I would highly recommend Caliber Collision Glendale Branch for all the vehicle repairs that you will need, the staff are all knowledgeable and costumer friendly also and always keeps you posted on the process of repair.

Repair Quality

I am very well satisfied on the repair that was done on my 2023 Chevy Traverse. The staff on that Caliber Collision Glendale branch was very costumer friend and helpful keeping me in touch on every development of the repair and the vehicle was done earlier than scheduled which i was so pleased to experience that. All in all the Caliber Collision Glendale branch have been very helpful all knowledgeable throughout the process of repair and indeed costumer service are great as well. So thanks a lot for all your help, I appreciate it. More power to the team!!!

Customer Service

Thanks for all the help and services that you guys provided through the process of my vehicles repair.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work done in a timely fashion and customer service is on point too!

My Experience

The caliber collision team was so kind and helpful the entire experience. From the very beginning, they were so welcoming and walked me through each step and expectation of the process. They answered all my questions and were so patient with me. They never made me feel out of place. When I had questions about how to handle finances with insurance they took care of everything and made me feel so at ease and taken care of. I truly appreciated everyone at Caliber Collision, especially Fabiola and Andrea!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car looks great! I also appreciate you giving it an exterior wash. It definitely needed it.

Customer Service

Vicky was great! Very sweet, very professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very responsive, good communications, professional work and delivered the car back to Pasadena at the agreed time

My Experience

Repair was good I have to give my especial thx to Vicky

Likely to Recommend

Repair Quality

All girls. Front desk and the Driver. Was super nice. Thanks πŸ™

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone was so nice! Quick and efficient work.

Customer Service

Honest and prompt and reasonable!

Likely to Recommend

Repair Quality

I am very satisfied with the service I received from the caliber staff.

Customer Service

Outstanding

My Experience

Just one thing was missing: When I first visited, taking my car there to be assessed, I was NOT given ANY help regarding a loaner or rental car. I had to explore the matter myself, ending up frustrated and all over the place, initially with Hertz!!!

My Experience

Excellent customer service and communication. Received regular updates and assistance with my car rental.

Likely to Recommend

Repair Quality

Excellent customer service, excellent work, excellent communication.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Vicky and the team at this location communicated well and were very informative.

My Experience

Staff was very pleasant and professional. Great service!

Likely to Recommend

Repair Quality

Customer Service