Caliber - Goleta

4.9 (700reviews)
97%
5387 Overpass Rd,  Goleta,  CA  93111

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (700)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating throughout the repair process. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating regular text updates and clear explanations of work performed. Timeliness is frequently highlighted, with numerous repairs completed ahead of schedule, often surprising customers with faster-than-expected service. The shop demonstrates strong attention to detail, including complimentary car washing and addressing minor issues beyond the original scope. While occasional delays due to parts availability and minor touch-up needs are mentioned, the overall experience is overwhelmingly positive, with customers expressing high satisfaction and strong willingness to recommend the services.
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"Great service, very impressed by everyone there. Would highly recommend this company"
"Great job, as always. Car looked as good as the day we drove away from the dealership."
"The repair looked amazing!"
"Caliber did a great job on our repair. Couldn't be happier. They even got it done sooner than expected. ..." Read more
"Im extremely happy and impressed with the quality of work, efficiency, and quick turnaround time. I ..." Read more
"... team made a stressful situation seamlessly easy. .And my car was ready 3 days early!!" Read more
"Finished ahead of schedule!"
"Done a day early!"
"Surprise me to finish before the time estimate"
"My car was fixed 5 days before the expected date."
"clear and consistent communication, good customer service, thorough explanation of work, great job ..." Read more
"Received several text messages."
"There was ongoing communication and I never had to worry"
"Faster than estimated, great communication, very nice work. Thanks!"
"Good communication"

My Experience

Likely to Recommend

I would recommend this shop to anyone needing fast, honest, high quality, friendly, and reliable service for their vehicle, within the scope of the shop’s offered services.

Repair Quality

Extremely happy with how my experience at Caliber Collision went! Everyone I met and/or spoke to was very friendly, kind, knowledgeable, and helpful. Also, I never was left on hold for long, if at all, when I needed to call with questions, which was very much appreciated! In particular, Gracia was great to work with and I appreciated her willingness and enthusiasm to get my car in and out in under a week. Also, Chris and Felipe were also super nice and knowledgeable when I spoke to them as well! Loved my experience with Caliber Collision!

Customer Service

Please refer to previous review for comments regarding customer service.

My Experience

Every thing worked out efficiently that you called a rent a car when I dropped my car for repairs. You have been updated about repairs and finished on your estimated time.

Likely to Recommend

Estimated time was exact and the repairs done very well. Even my son complimented on the excellent job.

Repair Quality

The car looks brand new.

Customer Service

He gave me confidence that they will repair it coordinating with my insurance company.

Likely to Recommend

Repair Quality

Great service amazing attention to detail everytime !

Customer Service

Above and beyond service A plus!!

My Experience

Very easy to deal with awesome people couldn’t have been any better the best rating they really took care of us

Likely to Recommend

Repair Quality

Everyone was very nice. Did a great job and had our car back to his very quickly.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Having never gone into an accident with my car until this one and hearing anecdotal horror stories about Tesla repairs, I anticipated the worst. To my surprise, it took Caliber Collision less than two weeks to complete the repair from start to finish. Communication was on point to keep me updated on progress and the car looks great. The icing on the cake was they delivered the car to my home and took back the rental to drop off. Overall, this was a great experience and appreciate the team involved to make it happen.

My Experience

Beyond happy with the service that was provided. Big thank you to all the employees that helped me and worked on my car’s repairs.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks brand new again. Like nothing ever happened. The gentleman that helped me kept me informed amd updated throughout the whole process. And my car was done almost a week early. I was very pleased with customer service and the work done on my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very fast service and they kept me well informed and updated on the status of everything.

Customer Service

Great follow up and service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job well done by all

My Experience

My car was finished sooner than the estimated completion time, which was a great surprise! The entire process was smooth, and the team kept me informed along the way. They did an amazing job with the repairs—my car looks brand new. I really appreciate the quality of the work and the excellent customer service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

All good excellent staff and work

Likely to Recommend

Repair Quality

Customer Service

Very helpful staff

My Experience

You could pass on that starting with Garcia and her team they were also helpful and through explaining time it was awesome. They they cater to all my needs very very happy thank you so much.