Caliber - Goleta

4.9 (700reviews)
97%
5387 Overpass Rd,  Goleta,  CA  93111

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (700)

My Experience

Likely to Recommend

Repair Quality

Fast and professional service

Customer Service

My Experience

Very fast repair and very good communication

Likely to Recommend

Repair Quality

Very good work, fast and good communication.

Customer Service

My Experience

I’m happy to have my car back and Calibre did an awesome job returning it to normal. I appreciate the frequent text updates and was made to feel I’m a valued customer. I’m very pleased with my experience at Calibre Collision all-around. Thank you.

Likely to Recommend

Your professional handling of my car repair would cause me to recommend Calibre Collision in the future.

Repair Quality

My car looks good-as-new again and I was pleased with your communication and updates during the process of restoration.

Customer Service

Please read prior comments.

My Experience

It was so efficient and the customer service was amazing

Likely to Recommend

Always

Repair Quality

I was not expecting the car to be delivered and washed! Very impressed! Thank you

Customer Service

Everyone was so helpful and efficient

Likely to Recommend

Paint job excellent but will actively not recommend to others because of how Caliber dealt with problems that they created during their repair process. One problem they created still not fixed!!! New leak in camper shell where it connects to body of truck. Felipe says that this is wear and tear. The seal of the boot was watertight before this repair. Clearly Caliber did not test this when they tested their repair. They told me that they only lifted the camper shell on the repair side. That is where the new leak is. The other side is still water tight. I sent photographs to Caliber. Caliber (Graciella - the initial estimator) said that this would be no problem, and if need be Caliber would reseal it with a new part. I voiced that concern over several phone calls with her, and AAA.

Repair Quality

The two problems created by Caliber during their repair process were first denied, and one of them Felipe says that it is my respnsibility to fix.

Customer Service

Always pleasant but their first response was always to deny any queries/problems. Chris at front desk Goleta was efficient.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very impressed with my experience with you.

Likely to Recommend

Repair Quality

Everyone was very helpful and nice

Customer Service

Everyone was very helpful and nice.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work was done very well. You can’t see where the damage was done. Thank you.

My Experience

Felipe was super nice and helpful. Explained everything and was really great!

My Experience

Everyone at Caliber was so helpful. Felipe was the best and the work was done in a timely manner. My truck looks brand new and I love the work they did.

My Experience

The point of contact communication services is 100% great. As for the length of completion of the car was a bit long, i do understand that parts may take long to arrive. The customer service is great and saw no issues with care and repair of the vehicle.

Likely to Recommend

Repair Quality

Overall the work looks amazing , but estimated completion date had to change due to parts delivery

Customer Service

All liaisons communicated and was kind

My Experience

Thanks Calliber Collision Cris and Felipe Quezada for your great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Felipe and Chris are so friendly and nice I felt completely safe and trusting with the work that needed to be done

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Professional and on time! Great experience!

Likely to Recommend

Repair Quality

Professional, on time!

Customer Service

My Experience

Great customer service, patient, friendly and helpful employees. The initial estimate appointment was done promptly, drop off for repairs and getting a rental vehicle were simple, easy, effortless. Pick up and rental return were a breeze. Overall, a great experience with excellent and quality workmanship on my vehicle. I will be recommending this Caliber Collision location to my friends, family and colleagues.

Likely to Recommend

Very impressed with all aspects: initial estimate, interaction with insurer, accuracy of estimate, quality of repair, timeliness and communication.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Caliber was great! Helpful and courteous. The repairs took longer than estimated but Caliber kept us updated always. Thank you Gracia!

Customer Service

Returned Clean