Caliber - Goleta

4.9 (715reviews)
97%
5387 Overpass Rd,  Goleta,  CA  93111

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (715)

My Experience

Caliber always delivers high quality customer service and superior service finishes.

Likely to Recommend

Repair Quality

Caliber Collision continues to deliver high quality service consistently. I have used them in a few locations and they deliver. They even vacuumed my car.

Customer Service

Customer Service is world class.

Likely to Recommend

Repair Quality

Extremely enthusiastic

Customer Service

Likely to Recommend

Not based on the 2 employees that I met. Just based on the fact that they didn’t do a thorough inspection and notice the broken windshield. Secondly, something was off with the brakes and no explanation given but fixed

Repair Quality

The first time I tried to pick up my car, I got in and the windshield was cracked. Whether it happened in my accident or not I’m not sure. But, how did they not see that? The 2nd time I drove off around the corner and noticed that the brake pedal went all the way down to the floor without resistance which it didn’t do before and as I lightly braked during a curve I heard metal on metal crunching. So I drove right back. And they seemed baffled at what it could be.The last time I picked it up the brake pedal was back to normal and everything looked good and worked well. Everyone was very friendly and my insurance covered everything. But I probably wouldn’t voluntarily go back. I probably would pay extra and just go to the dealer.

Customer Service

Only problem was, not having an explanation for the brake situation. I never actually talked to the mechanic. Isiah and the front desk person were friendly and professional.

Likely to Recommend

Repair Quality

It was done timely and the work was of quality

Customer Service

Felipe was very courteous and professional

Likely to Recommend

Repair Quality

They were prompt, courteous, and did a great job!

Customer Service

Super courteous!

Returned Clean

Likely to Recommend

Repair Quality

The car looks brand new and I am very happy with the results. The team also unexpectedly buffed and waxed the rest of car too.

Customer Service

Isaiah was great to work with and kept me updated each step of the way

My Experience

The process was very smooth and the team was very professional and communicative. I particularly appreciated Felipe’s customer service.

My Experience

Isaiah and Jose were great!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you, Felipe and Team! We are all very excited to be back on the road in our freshly painted car!

Customer Service

My Experience

I could not believe how quickly the repair all happened and I appreciated the updates on progress as they happened.

Likely to Recommend

Repair Quality

Super quick and appreciated the updates on the phases of repair

Customer Service

Very friendly and forthcoming. Very knowledgeable

Likely to Recommend

Repair Quality

They keep me well informed of progress to repair my truck. They stuck to their bid and explained the needed repairs

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Felipe was kind and very helpful. He stated in constant communication and finished tv e job early.

Returned Clean

My Experience

Professional and repair the car incredibly fast

Likely to Recommend

Repair Quality

Filipe is very nice and professional. He learned about my schedule and worked very hard to get the car ready within a short time. He is communicative by updating the status often.

Customer Service

Returned Clean

My Experience

Everyone was fantastic and helpful!

Likely to Recommend

Repair Quality

Great Service and Fast.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Felipe was great!

My Experience

Thank you Felipe for keeping me well informed and to Janna for providing great customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service