Caliber - Goleta

4.9 (704reviews)
97%
5387 Overpass Rd,  Goleta,  CA  93111

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (704)

Likely to Recommend

Repair Quality

Philippe and Alex (I think it was Alex) were terrific and every indication is that the quality of the repair work was exceptional!

Customer Service

Again, Philippe and team were wonderful. Friendly, professional, communicative, and they inspired great confidence.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service and communication! Very professional and accommodating, and the car looks great after the body work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber collision team did an amazing and quick job at fixing my truck. They made the process so easy and simple. Totally recommend them!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Very quick turnaround, good communication, friendly service

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Repair Quality

Customer Service

My Experience

Great customer service! Super helpful!

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Repair Quality

Customer Service

My Experience

I’m delighted that the repair was done so guick and well done! Thank you .

Likely to Recommend

Repair Quality

Great job performed!

Customer Service

Returned Clean

My Experience

From the minute I walked in I was greeted with professionalism and the team knew their job. I will recommend Caliber Collision, thank you for making this a painless experience.

My Experience

Likely to Recommend

Repair Quality

Honest Timely Thank you

Customer Service

My Experience

Initially, when I went to take delivery of the vehicle after the first repair, I thought I would be satisfied by the way it looked. After closer inspection of the car from the outside, I noticed that some of the panels weren’t lined up correctly, the hood was not flush with the fenders. I had mentioned to Felipe that the front-right fender and the bumper were actually touching so eventually the paint will actually scuff up overtime. After swapping cars and driving the car for not even 5 minutes, I noticed a whining sound coming from the front right wheel well and that the FSD was not working at all. I called Felipe to tell him what I had noticed, and that I would like the car looked at again, possibly repaired again. When we met back up to swap cars again, he had mentioned that he heard the whining sound from the front-right area also. He called the technician and was told that apparently that was just tire noise, which I knew was not true because they have the same tire and wheels as before, and I didn’t have that issue. Asked for the FSD, the technician claimed that the car needed to be calibrated, which is not true either because I called a Tesla repair facility and they confirmed that nothing dealing with the calibration should have been dealt with. They had also told me that calibration was completed, which I also knew afterward was a lie. Felipe took the vehicle back and told me he’d get it looked at again. A couple of days later he said that the noise coming from the wheel well was actually a bad bearing. The FSD computer was not working because the main computer had to be replaced. After the secondary repairs were complete for the wheel bearing and the FSD computer, they brought my car back. I noticed that nothing cosmetically was fixed at all, even though I had brought it up previously with Felipe. In between repairs, I called GEICO and told them what I had found and if not satisfied, would I be able to have another repair shop fix these discrepancies. GEICO said that I definitely could do that. I am not satisfied with the work that caliber collision completed, and I will be going through GEICO to get these discrepancies fixed through an actual Tesla repair facility.

My Experience

Friendly and professional team. Great customer service and smooth experience from start to finish.

My Experience

My car looks like a brand new car and it’s nine years old. You removed some scratches on my car and washed it from top to bottom, which was amazing. You guys are wonderful. I will recommend y you to everybody, thank you again

Likely to Recommend

Great service

Repair Quality

You guys did a fabulous job and detailed my car as well inside and out, which was so unexpected but so appreciated

Customer Service

Everyone was so nice and helpful

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

What excellent work and excellent customer service. I will recommend them to anyone needing their services. They went beyond my expectations!!

Customer Service

All the employees were very courteous and welcoming.

My Experience

I was treated very well. Strongly recommended and excellent communication along with service.