Caliber - Grafton
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
The repair of the dent and the replacement of the tail light was fine but there were other details that were missed. The tonneau cover was installed incorrectly leaving a half an inch gap between the tailgate and the cover. The antenna was removed and left in the bed and not reattached. To top it off there is a chip in the hoods paint and a scuff that to me looks like the hood was up while the wipers were on. Also the exterior was not fully washed which I would expect with any type of paint work.
Customer Service - 3.5/5.0 -
The staff was fine.
My Experience - 5.0/5.0 -
Caliber collision was great during this entire process. They had great communication and kept me updated throughout the repairs and were always friendly and informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout the process, the regular texts are very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied with the work that was done. They did a very good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done very good the car looks great and I got it back in a reasonable amount of time
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice and professional and kept me up to date as how to things were coming along on my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We are so happy with everyone at the Grafton location
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Easy to recommend when the work is outstanding
Repair Quality - 5.0/5.0 -
Both the quality of the repair work and the frequent updates were outstanding.
Customer Service - 5.0/5.0 -
Both the phone calls and voicemails were consise and timely.