Caliber - Grafton
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Took two weeks to get the replacement part I understand it is not Caliber Collisions fault for that but when I got my car back it was dirty, had a flat tire, and the window would not work properly. Had to come back twice to get it fixed. I went somewhere else to get a new tire. Little attention to details was given.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Great service. Steve was awesome! Fast and easy! Highly recommended
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service, Friendly Staff! Steve was great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It’s been great working with you. Thanks for keeping us on top of the repair.
My Experience - 5.0/5.0 -
Steve and team did a truly wonderful job repairing our car. They provided friendly, regular and helpful communications during a somewhat stressful situation. The end product was great — the car looks almost new. I wouldn’t hesitate to send friends and family to Caliber Collision in Grafton. - Sam Jack, Cedarburg, WI
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision in Grafton did a great job. The staff were very communicative and the car looks good as new. I would not hesitate to use them again if needed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The process was smooth and transparent. Very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Steve was excellent at keeping me informed in every process of getting my vehicle repaired. They did an amazing job with the repairs that you can't even tell anything was ever damaged on it. I would definitely recommend Caliber Collision to anyone I know!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received my vehicle in better shape that when I bought it. The work done at Caliber is 100% amazing! They are also amazing to work with. Top tier communication, backed by top tier work. 100% recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff at the grafton location is some, if not, the best I’ve ever had to work with.
My Experience - 5.0/5.0 -
Friendly, knowledgeable and professional! I hope I never have another problem but if something ever happens again I know who to call!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was nice that Steven keep me inform about my car He explained everything that was wrong thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I really like my car and very satisfied and I would recommend them to anyone 😌☺
My Experience - 5.0/5.0 -
Excellent and friendly service. Will use again and recommend to others
My Experience - 5.0/5.0 -
Caliber did an amazing job. The car looks perfect and they made the entire process painless. Thanks for cleaning the inside of the car! That might have been the best part.
Likely to Recommend - 5.0/5.0 -
Did great work!
Repair Quality - 5.0/5.0 -
You guys did great! Took a long time for repair but repaired it back to the original look!
Customer Service - 5.0/5.0 -
Steve was fantastic keeping me uo to date!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new! You would never know there was damage.
Customer Service - 5.0/5.0 -
The staff was very friendly and communicated well and frequently about the status of my repair.