Caliber - Grafton
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied. Claire and Steve made every step simple and stress free, from dealing with my insurance to arranging the rental car. Very clean office area, very professional looking. My car was cleaned inside and out when the work was completed.
Likely to Recommend - 5.0/5.0 -
Even the shops entrance and office lobby were clean and professional looking
Repair Quality - 5.0/5.0 -
Clair and Steve were professional, knowledgeable and helpful. They made the repair process easy.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Front desk was very courteous and pleasant. She also followed up on the phone. Steve was great to work with. Both were helpful and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the personnel that greeted me and took me through the entire project! Helpful, concerned and totally professional! Extra care of auto returned cleaned and touched up areas that i hadn’t requested! Timely accurate projected repair schedule! Both Steve and Claire were super! I have recommended this repair auto shop to several friends! Totally happy with all aspects of repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They exceeded expectations and got my car done early. Steve was super helpful and explained all that they would be repairing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was repaired and ready to go ahead of schedule. I felt very informed by the team and Caliber and would highly recommend it
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff and repairs were top notch. Thanks to Steve and Joe at Caliber Collision. Great customer service and great job on the repair. Looked like nothing ever even happened to my SUV.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Steve and Claire were great to work with. They were very thorough and professional. The communication was fantastic. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Claire and Steve were great to work with.
Customer Service - 5.0/5.0 -
Both Claire and Steve were thorough and professional. Very smooth transaction.
Returned Clean
My Experience - 5.0/5.0 -
Repair experience was super painless and the repair was flawless
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice people, good communication, very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was great. The car was wonderfully detailed, I didn’t expect that. Steve and Clair were very helpful and friendly. Repairs were done perfectly. I would definitely bring a vehicle there again and I will recommend them to others. Carol Dobberpuhl
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Getting into my truck after the repair felt like I was getting into brand new vehicle again. Great job!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was very good from the estimate to the repairs. I appreciated the daily updates