Caliber - Grand Rapids - Oak Park
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very friendly and kept me updated on progress of repairs.
My Experience - 5.0/5.0 -
My car looks great and the customer service is wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with Caliber Collision was incredible! Even from the first phone call, the staff at Caliber were caring and helpful. On top of that, they finished my car two weeks before their estimated time!
My Experience - 5.0/5.0 -
The repairs I had done on my vehicle through caliber collision went very smoothly and were done professionally. My car looks brand new and I was very satisfied with the results
Likely to Recommend - 5.0/5.0 -
Would highly recommend anyone to take there car here
Repair Quality - 5.0/5.0 -
Caliber did a great job with my car repairs. The damage was fixed rather fast and my car looks brand new! I was really worried about the paint being matched well, but Caliber did a wonderful job in doing so. I definitely recommend anybody in need of body work, going here!
Customer Service - 5.0/5.0 -
Great customer service. Even the update messages during repairs, were helpful
Returned Clean
My Experience - 5.0/5.0 -
I am delighted with the staff, service, communication throughout the process of repairing my vehicle. Although stressful to have experienced unwarranted loss of mobility, I was assured that they would take great care of my vehicle and they did just that! I recommend Caliber Collision to anyone looking experience professional service with a great turnaround time! 🌟🌟🌟🌟🌟 ~Ms. Taysha Weatherly
Likely to Recommend - 5.0/5.0 -
Without question, I recommend Caliber Collision.
Repair Quality - 5.0/5.0 -
I am delighted to share my experience and overall satisfaction with Caliber Collision. The process from start to finish was professional and reassuring! My repair is exceptional and I look forward to future business with them. Thank you for taking such great care of my vehicle and delivering it in top condition! The staff is Amazing! ⭐️⭐️⭐️⭐️⭐️
Customer Service - 5.0/5.0 -
The customer service is exceptional and consistent with communication and providing real time turnaround expectation.
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
There was a little confusion in communication on inclusion of the muffler repairs. But we did work it out. Not 100% as expected but ok.
My Experience - 5.0/5.0 -
I appreciate that my repair was completed before the estimated date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We had the absolute best experience working with Caliber. They made sure to communicate with us regularly to provide updates on our vehicle and when it was finally ready, it looked better than brand new. I could not recommend them more highly. If the need ever arises for body repair work in the future, we will definitely be going back to Caliber.
Repair Quality - 5.0/5.0 -
Better than brand new! (and our car is brand new)
Customer Service - 5.0/5.0 -
Great communication.
My Experience - 5.0/5.0 -
best of the best 10 stars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
2nd vehicle we’ve had you work on, team is very knowledgeable, and communication is awesome. You’ve answered every question we had throughout the process
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good job well appreciated
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Good job all around
Customer Service - 5.0/5.0 -
Communication 10 professional 10
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Repair was done within the estimated timeline. It looks good. We were impressed with the detailing on the car . Thankyou.
Customer Service - 5.0/5.0 -
Personally were professional and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision is the best! Everyone was so helpful, and they did an amazing job with my car. They even cleaned the inside and outside, which I really appreciate. My car looks so clean and perfect now it honestly feels brand new again! Thank you so much to the whole team for taking such great care of my car. I’m extremely satisfied with the service! ⭐⭐⭐⭐⭐