Caliber - Grand Rapids - Oak Park
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Did a nice job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This team was so nice and helpful. I was excited to go back and talk to each staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did a great job can’t help but too like the working crew at caliber they just a great bunch of people
Likely to Recommend - 5.0/5.0 -
I tell everyone how good they were
Repair Quality - 5.0/5.0 -
Did great job
Customer Service - 5.0/5.0 -
Customer service I had no problems
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did great work and made it convenient to get to Enterprise and check in the rental. My back tire has a leak that it would have been helpful to know about when I picked it up. Otherwise customer service was spot on. Everyone smiled when they greeted me. I got regular texted updates of the vehicles progress. The best part is the repairs were made in a reasonable amount of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am extremely pleased about the job done by the team at Caliber Collision. My vehicle looks as if the deer hit never even happened, the vehicle was cleaned than when I dropped it off, and the work was completed over a week earlier than anticipated. I would recommend the team at Caliber Collision to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication on how repairs were coming along!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The office, Elizabeth, was very helpful! Communication was excellent. Eric, the manager, went above and beyond to make sure my car was correct. Ver happy with service!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
My Experience - 5.0/5.0 -
Brad and Jacob went above and beyond the car looked amazing and very clean. I would definitely highly recommend this place to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I so thrilled for the awesome Job that you folks have done to my car. The shorts period of the time that it’s get done, and how great you fixed it is amazing!!! Thank you all. I will spread the good messages about you.
Likely to Recommend - 5.0/5.0 -
Nice
Repair Quality - 5.0/5.0 -
Was awesome! My car was get done satisfactory, & I was so happy about it
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I got a call from caliber 5 minutes after filling my claim. My car was at the shop the next day. Speedy friendly service.
Customer Service - 5.0/5.0 -
Everyone from the front desk to the car detailer were Friendly!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
What a great experience. Everything looks great and the communication during the process was wonderful. If there was a 1-10 scar I would give you folks a 12. Elizabeth was awesome! Would highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was fast and complete I would highly recommend inn the future
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would highly recommend them inn the future and if I ever need anything I will be contacting them
Customer Service - 5.0/5.0 -
I am very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We only use Caliber Collision [ the old Town and Country] for out auto repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was pleasant and helpful.