Caliber - Grand Rapids - Oak Park
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We only use Caliber Collision [ the old Town and Country] for out auto repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was pleasant and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work. Paint matched perfectly with the rest of the car color. The job was done quickly and they washed and cleaned out the car to where it looked good. The staff was extremely professional and friendly. They treated me like I was their best friend.
Customer Service - 5.0/5.0 -
Beautiful work. Paint matched perfectly with the rest of the car color. The job was done quickly and they washed and cleaned out the car to where it looked good. The staff was extremely professional and friendly. They treated me like I was their best friend.
My Experience - 5.0/5.0 -
Excellent communication and the finished product was amazing my car hasn’t looked this clean in years.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and communication.
My Experience - 5.0/5.0 -
The auto looks like it never was in a accident. shiny and new...He did forget to do one area in the back of auto by bumper which he promised to fix. the fellow who took me around the auto knows about it and will take 2 days to complete...since its summer time, I need to find those days to do without the auto again at my own discretion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This company did an outstanding job on my car. Customer service was excellent!
Customer Service - 5.0/5.0 -
Excellent service!!
Likely to Recommend - 5.0/5.0 -
They went above and beyond providing exceptional service. Would definitely recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Just because of the tree sap thing. It’s been really difficult to remove and I have photos of my car before dropping off showing it did not have sap on it.
Repair Quality - 5.0/5.0 -
However when I got my car back it had tree sap on the hood and it’s been very difficult to remove and has left stains
Customer Service - 5.0/5.0 -
Very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The end product was very nice but the delays were annoying.
Repair Quality - 5.0/5.0 -
Damaged area looks like original. I'm good with that!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car drives and sounds worse now then prior to bringing it here
Customer Service - 0.5/5.0 -
The employee Drew argued from the time I brought it in until after I received it back
My Experience - 5.0/5.0 -
Brad and his team are absolutely exceptional they took really good care of my car after a month of having it, it runs and drives excellent thanks Brad for such an exceptional service I loved that you guys stuck to your word and gave me updates every Monday, Wednesday and Friday I will most definitely be seeing you guys again if I ever have any other issues
My Experience - 5.0/5.0 -
Thank you for the outstanding work! I really appreciate the high quality, quick turnaround, and excellent customer service. It made the whole experience smooth and stress-free. I’ll definitely be recommending you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the outstanding work! I really appreciate the high quality, quick turnaround, and excellent customer service. It made the whole experience smooth and stress-free. I'll definitely be recommending you!