Caliber - Grand Rapids - Oak Park
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
While the repair looks great, I was even more impressed with how you managed the entire process. Great communication and customer service from arranging for my rental car to communicating progress which included delays due to supply chain challenges. Thanks for everything; will be sure to recommend your service to others without hesitation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recomand you
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Satisfied
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Other than the part that I needed not being there the overall service was pretty good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair even fixed a minor scratch on the other side of the bumper. Very happy with the quality of workmanship. Would recommend strongly.
Customer Service - 4.5/5.0 -
My only feedback would be to be a little more communicative. I was the one to reach out to check the status of my vehicle only to find out that it was ready. I feel I should’ve received a call earlier in the day so I could plan a little easier to pick it up. Otherwise very happy with everything else
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
You returned my car to me with a nail in the tire and a fast leak.
Customer Service - 5.0/5.0 -
Everyone was friendly when I called
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work and the time it took to complete it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
You did a BEAUTIFUL job !!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I filled thewasher
Repair Quality - 4.5/5.0 -
They didn't fill the washer
Customer Service - 4.5/5.0 -
They didn't fill the washer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work. Done quickly.
Customer Service - 5.0/5.0 -
GM Ann is great.
Returned Clean
My Experience - 5.0/5.0 -
My automobile looks amazing: it looks like a brand new car.The staff at Caliber Collison are very helpful and professional: I always used Towne and Country, I was a little hesitant I am so happy to say the experience was the same! Perfect! I highly recommend Caliber!
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
The car turned out great,I didn’t care to much for the 7 days wait time
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
just took a little long, but I realize there weren't many avaiable workers.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Nice job
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yall were so helpful and great at communicating. My car looks great! Major props to the paint team. I know Mineral Grey is super hard to match properly, and they NAILED the blending. Wish I could give an 11/10!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the results - especially the work of Joseph Guiles on the repair team
Customer Service - 4.5/5.0 -
We had a hiccup in that we picked up the truck and waited for parts to arrive so that we were not inconvenienced any more than we had to be