Caliber - Grapevine
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Caliber is best shop by far
My Experience - 5.0/5.0 -
Excellent service and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was started quickly and the team was good at communicating the status throughout. I also appreciate being able to return my rental car at Caliber.
My Experience - 5.0/5.0 -
Car came out looking brand new, and was completed ahead of schedule! Team did a good job of communicating the entire time as well. Hopefully I never need to come back, but if I do I will be going with the Caliber team again!
My Experience - 5.0/5.0 -
The team was very professional and kept the communication line open throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff & great communication!
Customer Service - 5.0/5.0 -
Friendly staff & great communication!
Returned Clean
My Experience - 5.0/5.0 -
Caitlin took care of us. She kept me informed on the progress and she handled matters like a pro. When you couple her professional behavior and her positive personality, CC has a winning presence in the customer facing office.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very Good loved to help , explain , liked her job and company good communication during the repair timeline
Returned Clean
My Experience - 5.0/5.0 -
I highly recommend caliber collision. Caitlin cook is outstanding and has a great personality with positive attitude and friendly. 10/10. Excellent work and job well done.
My Experience - 5.0/5.0 -
Shelly does a GREAT job representing the company! She provides continuous updates and appropriate solutions to key issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber Collision exceeded my expectations with their welcoming, knowledgeable, and professional staff. They clearly explained the repair process and kept me updated. Their work was exceptional, with my car looking as if it had just been restored. The attention to detail, precise color matching, and flawless finish were impressive. The turnaround time was excellent, and they handled all the insurance paperwork seamlessly, making the experience stress-free. Caliber Collision combines efficiency, top-notch craftsmanship, and outstanding customer service, earning their well-deserved 10 out of 10 rating. I highly recommend them for auto body repairs.
Repair Quality - 5.0/5.0 -
I recently had a positive experience with Travelers Insurance as a third-party claimant. Their process was smooth, professional, and efficient. They communicated clearly and promptly, ensuring I understood the steps involved in filing and processing my claim. Their courteous and knowledgeable representatives made a potentially stressful situation much easier to navigate. The claim was handled fairly and resolved in a timely manner, with no unnecessary delays or complications.