Caliber - Grapevine
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Caliber Collision exceeded my expectations with their welcoming, knowledgeable, and professional staff. They clearly explained the repair process and kept me updated. Their work was exceptional, with my car looking as if it had just been restored. The attention to detail, precise color matching, and flawless finish were impressive. The turnaround time was excellent, and they handled all the insurance paperwork seamlessly, making the experience stress-free. Caliber Collision combines efficiency, top-notch craftsmanship, and outstanding customer service, earning their well-deserved 10 out of 10 rating. I highly recommend them for auto body repairs.
Repair Quality - 5.0/5.0 -
I recently had a positive experience with Travelers Insurance as a third-party claimant. Their process was smooth, professional, and efficient. They communicated clearly and promptly, ensuring I understood the steps involved in filing and processing my claim. Their courteous and knowledgeable representatives made a potentially stressful situation much easier to navigate. The claim was handled fairly and resolved in a timely manner, with no unnecessary delays or complications.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caitlin is amazing! Provides regular updates and is thoughtful when considering the customers circumstances. Incredible job and thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good repair. Satisfied. Thank you
My Experience - 0.0/5.0 -
Hi, I’ll be bringing my car back in tomorrow. I’ve noticed several issues that need to be addressed — there are nicks in multiple areas, the bumper isn’t properly aligned, and the liner doesn’t appear to have been reinstalled correctly. Please let me know a good time to bring it in so these can be fixed. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Y’all did an excellent job on my Ram 1500 You can’t even tell there was any damage 10/10 would recommend
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Although repair took longer than expected the open and honest communication about the entire process was amazing.
Likely to Recommend - 5.0/5.0 -
Best place to have repairs done
Repair Quality - 5.0/5.0 -
Super communication. Nicest people
Customer Service - 5.0/5.0 -
So communicative and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Scott was awesome and most helpful. I appreciated the updates via text. Thanks for a great job
My Experience - 5.0/5.0 -
They kept me informed each step of the way and was completed before schedule date .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
I had to return my car after the repairs were made due to a calibration error. When my car was returned to me a second time, there was a collection of parts that in the rear that were not installed.
Customer Service - 5.0/5.0 -
Melissa was great and communicated update frequently.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job, professional and earlier delivery. Thanks Scott for daily updates.
Likely to Recommend - 5.0/5.0 -
Job well done
Repair Quality - 5.0/5.0 -
Good job, professional service, earlier delivery
Customer Service - 5.0/5.0 -
Professional and kind
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Caitlin was great
Customer Service - 5.0/5.0 -
Caitlin was great
Returned Clean
Likely to Recommend - 5.0/5.0 -
I sing y’all’s praises! After having such a positive experience at your shop almost a year ago, i have been telling anyone that will listen to go a give you all business! Which is what brought me back this time around!
Repair Quality - 5.0/5.0 -
I had a great experience! Got to work with Caitlin for the second time and i am amazed by the customer service of everyone I’ve interacted with at the store!
Customer Service - 5.0/5.0 -
I wish i could rate it higher! I am Always amazing walking away! I love the interactions that i have when coming in! Caitlin, Melissa, and Halle were beyond helpful and have made it a more comfortable space than normal car places are for me!
Returned Clean
My Experience - 5.0/5.0 -
Shelly was excellent! I am glad that I checked the reviews and went to the grapevine caliber collision. Repair looks good and my instructions were followed. Would definitely go back to the grapevine caliber collision in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shelly and grapevine caliber collision were excellent!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really was made aware of everything along the way and I dare say I enjoyed my experience w/ Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done jobs for fixing and repair my car. Thank you Caliber Collision
My Experience - 5.0/5.0 -
The service was amazing! Gay, friendly and professional. From being welcomed to having my car returned was a seemless pleasure. Same day fix. You have a customer for life!!