Caliber - Grapevine
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Melissa did a great job of keeping me informed. I also found the progress link useful. It was a little vague between the started and finished steps. Updating the expected finish date would also have been nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All people involved with my repair were exceptional and friendly. Thank you for a great experience and a job done well.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Melissa’s customer service was incredible. Thank you so much!
My Experience - 5.0/5.0 -
Just want to give a special shout out to Caitlin cook. She was absolutely incredible with her communication and care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at Caliber has gone above and beyond to make us very happy, especially Caitlyn and Shelley 😃
Customer Service - 5.0/5.0 -
Customer service are very friendly and helpful. They go above and beyond to help
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated the regular text updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Shelly was outstanding keeping me updated and getting my car repaired much earlier than I thought possible. Overall, excellent customer service and experience. Thank you!
My Experience - 5.0/5.0 -
Consistent and timely updates on the status. Usually one has to call and then is put on hold for extended amounts of time. It was good to know how everything was coming along without disrupting my work schedule
My Experience - 5.0/5.0 -
melissa was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’ve brought more than one vehicle of mine to Calibur in Grapevine. I’m a repeat customer & customer for life. They are stellar at communicating & letting you know what stage your car is in throughout the entire process. The customer service is 2nd to none. I highly recommend this facility!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication expectations were met throughout.
Customer Service - 5.0/5.0 -
Was kept in the know throughout the whole process
Returned Clean
My Experience - 5.0/5.0 -
The Team in Grapevine was Amazing! The repair was perfect and they did it in record speed. Thank You
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick turnaround
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Scott kept me updated throughout the process