Caliber - Grapevine
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Great communication from Caitlin in Grapevine, quality check was lacking as I had to bring the car back later in the day
Customer Service - 3.5/5.0 -
Again, great communication from Caitlin in grapevine. My car was brought back last night and I have not received an update.
Returned Clean
Likely to Recommend - 5.0/5.0 -
For sure.
Repair Quality - 5.0/5.0 -
Shelly the coordinator was professional and was updating the status on my car promptly. Price transparency was the best part. Though I had a small issue with the rare wipers, shelly quickly responded and got it fixed. As recommended all parts were OEMs and quality of service was too good.
Customer Service - 5.0/5.0 -
Shelly the coordinator was professional and was updating the status on my car promptly. Price transparency was the best part. Though I had a small issue with the rare wipers, shelly quickly responded and got it fixed.
Returned Clean
My Experience - 5.0/5.0 -
Scott was great through the whole process. Never had to wonder the status of repairs.
My Experience - 5.0/5.0 -
Happy with the work. I did find a sunflower seed husk on the gear shift and I don’t eat sunflower seeds so that was kind of gross. Otherwise, good work.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job! thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service during the entire process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caitlin was great! Made the whole process easy and painless, kept me well informed and got the car done a week early!
My Experience - 5.0/5.0 -
Left front fender was replaced and painted. The panel gaps exactly matched those of the right side and I thought the paint match was very well done. Everyone I met at Caliber was cordial and professional. Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional communicative and friendly!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Didn’t repair all that was on the estimate
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber collision did a great job with our car that was hit. They were very easy to communicate with, and timely with their updates. Our car looks good as new! Nice and smooth process all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome people and did great work! Highly recommend!