Caliber - Grapevine
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
After initial hit and run claim and before I could get myvechicle in for repairs, I got caught in a hailstorm - not severe but had several small dents in hood and top. Though booked out for several weeks on hail repair. Caliber arranged to do both jobs at the same time so I was able to take advantage of a 10 day window when I was out of town and get both repairs taken care of with just one visit. It made things much more convenient for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
My doors are not aligned correctly, there are chips in the paint that werent there before, and there are parts that don't go back seamless together.
Customer Service - 3.5/5.0 -
All in all, the customer service is pretty good and responsive to my concerns. Its just a little inconvienent to have to keep going back for them to fix all these issues.
My Experience - 5.0/5.0 -
I was always "in the know" of the repairs to my vehicle. The repairs brought my broken 2014 Honda Pilot looking brand new. I have had my vehicles repaired at Caliber/Craig's for many years and always recommend them to family and friends. Thank you Dan for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very attentive and responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Still beeping when put in reverse. Had to deny the quality of work the first inspection, wait 2 more days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was great and communication was good as well. Time to complete could have been quicker but I understand these things take time.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The frequent updates on the status of the repair and the perfection of the repair made it a worry-free experience. Dan and the other Caliber staff are to be commended for their outstanding service. I give them my utmost recommendation to anyone needing collision repair!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were all very helpful and were very accommodating with my schedule. I also appreciate the very positive attitudes.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Give me a break... I haven't had time to have my car examined by my Nissan team... ask me in a month or two when I know you all did or did not do a good job.
Customer Service - 2.5/5.0 -
Nothing special