Caliber - Grapevine
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
My son picked up the truck, the front passenger door is out about 3/16” compared to the rear passenger door seam. Bringing it back tomorrow to have you take a look
My Experience - 5.0/5.0 -
Catlyn was so awesome, helpful , and caring thru the entire process. The car looks great!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Would like to say how great my customer care rep was!! Catlyn was fantastic!! I would give her 50 stars!!
My Experience - 5.0/5.0 -
My advisor did a great job and I am satisfied with the work.
My Experience - 5.0/5.0 -
Great communication with regular updates. Scott was also very easy to work with and made sure we were happy with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We’ve used Caliber Collision twice in 6 months and they’ve exceeded our expectations both times. The friendliest staff and our contact, Melissa was the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Definitely a 10. Excellent service. They even washed my truck!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber Collision to everyone
Repair Quality - 5.0/5.0 -
Excellent work, looked brand new Could not of been happier.
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
My Experience - 5.0/5.0 -
We had a Honda Accord which was in an accident in which most of the front end was completely damaged. The front bumper and all of the associated grill components was torn off with some damage done to the underlying front suspension and steering components. After the repairs were completed the external body repairs and painting were almost unnoticeable, the car looked new, and upon driving the car no noticeable noises or odd behavior when driving, turning, accelerating or steering are occurring. Scott Hayse, our service advisor, handled everything very professionally and gave us frequent updates on the status. Very pleased with the service and quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Scott Hayse was super helpful and made the whole process as easy as possible. I have already referred someone to go see him!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Melissa was so kind and helpful and kept me regularly informed! I loved her attitude and she has such a beautiful smile! The company did fantastic work and I would recommend them to anyone who needs repairs!
My Experience - 5.0/5.0 -
Everything went as hoped, which after a dinger in a parking lot is very nice. Appreciated the updates and communication, that was nice also
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and I liked getting the status updates via text
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service Person Kaitlyn Cook was Awsome Kerp me update daily and answers any and all questions I had through out the Repair Process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Killer team in grapevine. Car looks like nothing ever happened
Customer Service - 5.0/5.0 -
Amazing, Kaitlyn is probably the most communicative and accommodating customer service rep I've dealt with across any industry
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Catelyn was awesome.
Customer Service - 5.0/5.0 -
Catelin was awesome.
My Experience - 5.0/5.0 -
Caitlin is amazing! The entire experience was exceptional from the first meeting to picking up my car. Communication was proactive and clear! Caitlin is obviously an expert in her role and has exactly the right customer management approach. Caitlin made it clear was an entire team behind her that restored my car to exactly as it was before the accident and I appreciate the quality workmanship. Getting my car back a week and a half early was fantastic! My thanks to Caitlin for leading me through this process, the team behind the scenes that fixed my car and Caliber Collision for hiring such great employees.