Caliber - Greenville

4.7 (11,758reviews)
94%
1290 Ridge Road,  Greenville,  SC  29607

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
I-Car
Volkswagen

Reviews (11,758)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team made it such an easy process! They helped me figure everything out and everything was clear from the jump. I appreciate the work they do.

My Experience

Great experience. Kevin in Greenville was professional and explained the process . The finish work was excellent!

Likely to Recommend

Repair Quality

great work ! Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dee was excellent.

My Experience

Everyone was super helpful and nice! Shafe was very thorough and kept me up to date on things

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I just wanted to say, you guys are amazing!! First impression is very important and you guys went above and beyond. I really appreciate it !!!!

My Experience

Dee was great great customer seevice

Likely to Recommend

Repair Quality

Was looking for both mud flaps to be replaced. Only the driver's side, not the passenger side. Can we get the one for the passenger side? Also, vehicle had to stay on property while waiting for the bumper to be replaced.

Customer Service

Kept me in the loop

Returned Clean

My Experience

I have found 5 different trim pieces not installed and I don’t know where 4 of them go, they appear to be interior clips. Also my truck was absolutely disgusting inside. I get a little dust but it was in every each of each seat, INSIDE my glovebox, my brand new truck was beyond filthy and my wife and I spent two hours trying to clean it and it’s still not fully clean. I just don’t understand how on earth it got that dirty inside of a shop. Also my calibrations aren’t done. I get a headlight calibration uninitalized code every time I start the truck. And I dropped it off with a full tank of gas and I totally expected to see a little used but it was almost a quarter tank gone. Driving around the block or even 10+ miles doesn’t drop the tank that far down. When I got there this morning the tech told me he would clean out the interior before we got there so when we did it was surprising that it was not complete. Also when I got there there was tape all over the windshield, 4 additional trim pieces for the windshield were not installed. My truck has been in the shop for almost 1 month with the major delay being the windshield from Toyota which came in Thursday maybe eod. I get taking time to get the windshield in but the truck could have been cleaned. It looked like the interim of the truck went through pollen season. Which makes me think I was told a lie about it being kept inside the entire time. The work that was done I am happy about, the paint and glass came out good but absolutely disappointed with the lack of care of my truck. At this moment I wouldn’t recommend caliber collision to anyone.

My Experience

My Experience

Very good job!

My Experience

Caliber Collision always does an exceptional job!!

Likely to Recommend

Repair Quality

Sloppy paint job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean