Caliber - Greenville
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, great people
Customer Service - 5.0/5.0 -
Loved the lady I worked with.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Employees were very friendly and easy to talk to. Having the car washed and inside cleaned was a very nice touch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
They did a great job on my car I love it but the little thing in my car they didn't put back together
Customer Service - 5.0/5.0 -
Keep up the good work and everyone there is friendly and helpful
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dee did a great job on my car. Looks brand new again and I love it.
My Experience - 5.0/5.0 -
The car looks like never has accident. Thank you for fixing our car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job.
Returned Clean
My Experience - 5.0/5.0 -
My service rep, Dee, was absolutely amazing! She kept in touch throughout the entire process and was very kind and helpful. Thank you Dee for such a smooth process!
My Experience - 0.0/5.0 -
New rattles and shakes. P0035 code turbo valve high circuit code. Radiator support broken. Missing screws.
Likely to Recommend - 0.5/5.0 -
Absolutely would not recommend. My advisor (Ethan) went out of his way to make this as unpleasant as possible. Insinuated multiple times I was lying, pretended he couldn't tell the vehicle was painted the wrong color, ultimately was never able to repair the sag in the bumper, the radiator support was broken when they disassembled. I could go on about how condescending and incompetent the advisor was but it's not worth the time, I just caution people away from ever using Caliber. My service advisor Ethan Ortell either lied through the entire process or he was ignorant to how anything automotive works, I tried to keep the peace with him and allowed him to lie on multiple occassions. I did some research and it appears that he is related to the Regional Vice President of Operations (Patrick Ortell), this has to be the reason he is currently employed because nobody should be able to speak to customers in the manner he does and nobody should be so inclined to lie their way through an entire process.
Repair Quality - 1.0/5.0 -
Multiple clips missing. Radiator support broken during disassembly and not fixed.
Customer Service - 1.0/5.0 -
Awful customer service across the board. Vehicle also not restored to prior condition. Overall terrible experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kevin Collins was exceptional and provided excellent service through the entire process
Returned Clean
My Experience - 0.0/5.0 -
After getting about halfway home the propulsion reduced error kept popping up which I was told was fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was awesome. They kept me informed throughout the process and answered any questions I had!