Caliber - Harrisburg Nc

4.8 (3,357reviews)

95%

(980) 217-0215

11848 University City Blvd, Charlotte, NC 28213

95%

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11848 University City Blvd
Charlotte, NC 28213

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About Caliber - Harrisburg Nc

See Photos

11848 University City Blvd
Charlotte, NC 28213

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (3,357)

Sort By:
Newest
Rating

2,685 Customers Rated

5 Stars

71.8% Complete

(2409)
4 Stars

5.7% Complete

(192)
3 Stars

0.8% Complete

(28)
2 Stars

0.6% Complete

(19)
1 Star

0.2% Complete

(7)
< 1 Star

0.9% Complete

(30)

Customers say

Overall Customer Satisfaction

Customers consistently praised Caliber Collision for outstanding communication, with many highlighting the proactive text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new, featuring perfect paint matches and flawless bodywork. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and genuine care were widely appreciated. A few customers noted areas for improvement directly from their feedback, including occasional delays beyond initial estimates, isolated instances of incomplete repairs or missing parts, and some communication gaps that required follow-up. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend Caliber Collision to others.

Select to learn more

Service Quality
Timeliness

"... service, communication and repair. I appreciate their attention to detail, and executing the work the right way. Thank you very much! Happy customer." Read more

"... finish. My car was repaired in a timely manner, and the quality of the work was excellent. I really appreciated the great customer service ..." Read more

"... professional, and made sure I always knew what to expect. The quality of the repair work was excellent — my car looks and drives like new. Im 100% satisfied ..." Read more

"it was a quick repair and done in two business days early from the original estimated completion date. they also gave me updates along the way which ..." Read more

"... Everything went smoothly from start to finish. The repair was completed a full week earlier than expected, and communication throughout the process was consistent, ..." Read more

"... has been my chosen body shop for a while. The fact they got this repair done within a week!!!! My car looks as good as it did when i purchased it!!!! ..." Read more

"... job with constant communication on my car and was done ahead of schedule. The work looks like it just came off the showroom floor." Read more

Service Quality
Timeliness

Service Quality
Timeliness

"... service, communication and repair. I appreciate their attention to detail, and executing the work the right way. Thank you very much! Happy customer." Read more

"... finish. My car was repaired in a timely manner, and the quality of the work was excellent. I really appreciated the great customer service ..." Read more

"... professional, and made sure I always knew what to expect. The quality of the repair work was excellent — my car looks and drives like new. Im 100% satisfied ..." Read more

"it was a quick repair and done in two business days early from the original estimated completion date. they also gave me updates along the way which ..." Read more

"... Everything went smoothly from start to finish. The repair was completed a full week earlier than expected, and communication throughout the process was consistent, ..." Read more

"... has been my chosen body shop for a while. The fact they got this repair done within a week!!!! My car looks as good as it did when i purchased it!!!! ..." Read more

"... job with constant communication on my car and was done ahead of schedule. The work looks like it just came off the showroom floor." Read more

Richard (Chevrolet owner) reviewed 9/15/26

Inez (Honda owner) reviewed 9/14/26

Kevin (Kia owner) reviewed 9/14/26

Tamara is amazing! She kept me informed on each stage of the repair. My car was done 2 days earlier than expected and looks brand new.

Sanchaz (Acura owner) reviewed 9/14/26

Eric (Cadillac owner) reviewed 9/11/26

Venkata Reddy (Honda owner) reviewed 9/7/26

Brenda (Jeep owner) reviewed 9/5/26

Sabrina (Hyundai owner) reviewed 9/3/26

I had an excellent experience with Caliber Collision. The team was professional, friendly, and kept me informed throughout the repair process. My vehicle was completed on time and looks as good as new. I truly appreciate the quality workmanship and outstanding customer service. I would gladly recommend Caliber Collision to anyone needing vehicle repairs!

I recommend this organization to anyone who needs their car repaired.

Excellent service, fast convenience, and kept me in the loop on my repairs.

I was extremely satisfied with the work on my vehicle.

Tianyi (Ford owner) reviewed 9/3/26

Frank (Honda owner) reviewed 9/3/26

Great work, looked new. Completely satisfied

John (Ford owner) reviewed 9/2/26

It was just strange y'all cleaned the whole truck but not the tailgate and then told me I cannot clean it for 2 weeks. The work was good though

Eric (Subaru owner) reviewed 9/2/26

Pavan (Hyundai owner) reviewed 9/1/26

Appreciate the work done.

Steve (Mazda owner) reviewed 9/1/26

Like many other positive reviews, my experience and expectations were positive as well. Caliber Collision did a great job repairing my Mazda. I would recommend them for their excellent repair and professionalism.

Cynthia (Nissan owner) reviewed 8/31/26

I really appreciated the communication that was sent on a regular basis.

Juanita (Hyundai owner) reviewed 8/31/26

The repair was done very professional and I am very much pleased.

Vincent (BMW owner) reviewed 8/31/26

Julio (Nissan owner) reviewed 8/31/26

Appreciate the professionalism, prompt updates, and quality of services provided.

Chidi (Honda owner) reviewed 8/28/26

Annmarie (Toyota owner) reviewed 8/27/26

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view more shops in: Charlotte | 28213

Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Caliber - Harrisburg Nc

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Harrisburg Nc

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,357)

2,685 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 4.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0