Caliber - Harrisburg Nc

4.8 (3,351reviews)
95%
11848 University City Blvd,  Charlotte,  NC  28213

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,351)

My Experience

Tim did a good job keeping us updated during the repair process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Austin is professional, polite and I appreciate Caliber

Customer Service

My Experience

Very friendly people. Kept me informed. Car looks great. Robin Smith

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work was very well done, and completed on time

Likely to Recommend

Repair Quality

Customer Service

I was regularly updated on the status of my vehicle

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They do good work I was really satisfied

Likely to Recommend

Repair Quality

Service was great Tim was excellent

Customer Service

Lady was great at the desk felt right at home

My Experience

A job very well done. I had limited time and needed a minor repair. Without hesitation the team was completely honest and helpful with what I needed done. They were very fast and courteous. I would use them again.

Likely to Recommend

This was 1st time doing business with Caliber Collision. I have already recommended this place of business to my friends. They looked at my car after it was repaired . Their remarks were WOW that Company did a great job on your car. Hopefully I won't need a Body Shop....But If I do, I will surely know where to take it....Mr. Tim Marston was very polite and kept me informed of the repair.....He even delivered the car back to me at my residence. THANK YOU Tim Marston

Repair Quality

GOOD JOB

Customer Service

Good Job

Returned Clean

Likely to Recommend

Repair Quality

The staff, particularly Austin, kept me updated on the progress of my vehicle. When I finally got my vehicle it looked like new and I’m happy with the way it drives

Customer Service

Great customer service. Friendly faces in the office

Likely to Recommend

Repair Quality

Great service. Awesome job on the car!

Customer Service

My Experience

I am extremely satisfied with my repairs. I really appreciate the daily updates on my repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome service wonderful communication

Likely to Recommend

Repair Quality

Wonderful service very personable went above and beyond my expectations.

Customer Service

Returned Clean

My Experience

I’d just love to say I’m glad I decided to go with Caliber Collision to service my car. From speaking with Sherry to set up the appointment, to Austin servicing my car and ensuring he kept me updated every step of the way! I’m truly blown away by the customer service! Also the timeliness with ensuring I got my car it exceeded what was originally given. Thank you so much again!

Likely to Recommend

Repair Quality

Customer Service

From the phone call to the moment I stepped foot in the door the customer service is impeccable! Austin, kept me updated about my car and my car was returned before the original expected date of return. I’m very well pleased!

My Experience

Stephanie was extremely responsive and attentive. Her expertise and professionalism was superb. My car was fixed as requested and she was able to get discounts where available which I appreciate. I will definitely recommend to others for their car repair needs.

My Experience

Caliber Collision did a great job! Kept me inform throughout the entire process and quoted me a time and got it done before it was schedule! I will definitely recommend them to anyone I know.

My Experience

Excellent communication and we are very pleased with the way the car looks.

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service, the frequent communication and updates were fantastic!

Likely to Recommend

Repair Quality

Thanks

Customer Service

Returned Clean

My Experience

Awesome job! Got my vehicle back in no time and was kept up to date via text throughout the whole process.

Likely to Recommend

Repair Quality

Customer Service