Caliber - Harrisburg Nc

4.8 (3,332reviews)
94%
11848 University City Blvd,  Charlotte,  NC  28213

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,332)

My Experience

My vehicle was ready faster than expected and she came back to me cleaner than when I left her and with a full tank!!

My Experience

I feel that Anthony and all of the team went above and beyond to provide us with the best possible service. I would highly recommend Caliber to anyone in need of car repair

My Experience

My Experience

Great experience. Alan and Anthony were courteous and provided frequent updates on the repair status. Excellent quality with the repairs. Thanks again!

My Experience

The vehicle was ready when promised.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the minute I got there to begin the service repairs to the minute I picked it up once repairs were done I was treated wonderfully. Andy, Tamara Zoey and Andrew top notch service. I would come back again and again whenever I need to have some repairs done because they were thorough and gave me quality service and my vehicle is also in quality shape. Thank you all and I'll see you soon for my sunroof repair.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

great Job!!! Thank you Mr. Parker for making sure my vehicle was taken care of.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My husband and I were particularly concerned about the use of non-OEM parts, and I believe he already discussed this with you during your phone call. We were assured that OEM parts would be used, so it was disappointing to learn that this was not fulfilled. If we had been informed from the beginning that non-OEM parts would be used, or that your policy allowed the use of aftermarket parts, I would have chosen to have my car repaired elsewhere where I felt more confident and satisfied with the service. I understand that state law may permit the use of aftermarket parts, but that does not change my expectations or my satisfaction as a customer. I have always preferred original parts for my vehicle, and I hope you can understand why this is so important to me.

Customer Service

My husband and I were particularly concerned about the use of non-OEM parts, and I believe he already discussed this with you during your phone call. We were assured that OEM parts would be used, so it was disappointing to learn that this was not fulfilled. If we had been informed from the beginning that non-OEM parts would be used, or that your policy allowed the use of aftermarket parts, I would have chosen to have my car repaired elsewhere where I felt more confident and satisfied with the service. I understand that state law may permit the use of aftermarket parts, but that does not change my expectations or my satisfaction as a customer. I have always preferred original parts for my vehicle, and I hope you can understand why this is so important to me.

My Experience

The staff at Caliber is very professional, helpful and friendly. I recommend Caliber for any repairs to your vehicle for an excellent job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tamara did a great job keeping me posted on the progress on the repairs to my car. The work done was excellent, above and beyond my expectations.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tamara was awesome and handled everything in such a professional yet personable manner! My car looks fantastic! Shout out to the repair crew and painting crew too!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Fast and reliable!

Customer Service

Returned Clean

My Experience

From the estimate until the final repairs, the people were exceptional. They have communicated and answered all my questions.

My Experience

My Experience

I truly appreciate Tamara & her care and compassion and for being very meticulous about the repair of my vehicle ! 10/10 repair will recommend this location to anyone in need !

Likely to Recommend

Repair Quality

Team did a great job with customer service, communication and repair. I appreciate their attention to detail, and executing the work the right way. Thank you very much! Happy customer.

Customer Service