Caliber - Harrisburg Nc

4.8 (3,336reviews)
94%
11848 University City Blvd,  Charlotte,  NC  28213

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,336)

My Experience

Communication was amazing. My car looks great!

My Experience

Tamara was great! She communicated with me the entire process and I really appreciated that. I would definitely recommend caliber collision.

My Experience

Tamara was wonderful! Her attention to detail and frequent status reports via text messages during the repair process, were extremely helpful and reassuring. The professionalism she demonstrated in her commitment to ensuring a smooth and thorough repair turned what started out as an annoyingly inconvenient hit and run incident into a very pleasant experience at Caliber!

Likely to Recommend

Repair Quality

My experience with Caliber was top-notch! Tamara was professional and efficient in keeping me updated on the progress of my repairs via frequent text messages. Through Tamara's care and attention to details regarding the repair work, it was very clear that Caliber's goal was to provide me with the best possible outcome - which they did. The repair work was perfect in every way. From the exact match of my paint color to the delivery of a very clean car, there was no evidence that an accident had ever occurred. What started out as an annoyingly inconvenient hit and run incident, ended with a very pleasant experience with Caliber!

Customer Service

See notes above.

My Experience

Tam and very professional and kept me updated throughout the process of my vehicle repairs!

My Experience

Amanda and Alan made what could have been a stressful process feel easy and seamless. They were both extremely helpful, providing quick, efficient, and professional service throughout. Amanda kept me informed every step of the way regarding the progress of my vehicle and was always friendly, responsive, and courteous. Their excellent communication and commitment to customer service made for a very positive experience. I truly appreciate their help and would highly recommend them!

My Experience

Tamara my service agent was very professional walk me through the entire repair process. She kept me informed and provided a task status as my vehicle was being repaired. She went overboard to provide satisfaction. I am very happy with the quality and service. Thanks Michael

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tamara was GREAT!

Likely to Recommend

Repair Quality

The staff was great and the timing was satisfying.

Customer Service

Returned Clean

My Experience

Excellent work and quick turnaround!

My Experience

Took a little longer than I expected but all good in the end.

My Experience

Great customer service. Amanda and Tamara - you are both clearly an asset to your team. Thank you, I’m so relieved to have my K5 back!! The work was completed much sooner than expected and looks beautiful! I would highly recommend your services to anyone.

Likely to Recommend

Repair Quality

Excellent customer service. My car looks amazing. I highly recommend Caliber Collision!

Customer Service

Returned Clean

My Experience

Anything was great

My Experience

My Experience

Amazing

My Experience

it was a quick repair and done in two business days early from the original estimated completion date. they also gave me updates along the way which I appreciated. in addition they buffed out some scratches that were not part of the repair estimate. they made it easy for my son to rent the car from enterprise also. this is the 2nd time using caliber and continue to be pleased with the outstanding service!

My Experience

From start to finish was a painless process. Amanda was amazing with keeping me up to speed with the process every step of the way. I would reccomend this place to anyone looking for body work done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated that the team was able to begin work on my car almost immediately. They kept me informed with a text message or a phone call every few days and I never had to question how things were progressing. Everyone I spoke with was very knowledgeable, polite and professional. They took good care of my Corvette stingray while it was in storage and when I picked it up, it looked as good as new. I can’t ask for a better group of people to work on my vehicle. I will definitely use them in the future. My wife has work to be done on her Genesis and I’m planning to take it to Caliber Collision to have the work completed.

My Experience

Excellent Service and communication.

Likely to Recommend

Would recommend.

Repair Quality

Smooth process, great staff. Work is very good.

Customer Service

Excellent customer service.

Returned Clean

My Experience

Took too long

Likely to Recommend

Over all great service I liked I could keep the rental there

Repair Quality

I wish I got the same bumper replacement and not a matte one. My original had chrome on it

Customer Service

Wish I had more updates

Returned Clean