Caliber - Harrisburg Nc

4.8 (3,347reviews)
95%
11848 University City Blvd,  Charlotte,  NC  28213

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,347)

My Experience

Great customer service. Amanda and Tamara - you are both clearly an asset to your team. Thank you, I’m so relieved to have my K5 back!! The work was completed much sooner than expected and looks beautiful! I would highly recommend your services to anyone.

Likely to Recommend

Repair Quality

Excellent customer service. My car looks amazing. I highly recommend Caliber Collision!

Customer Service

Returned Clean

My Experience

Anything was great

My Experience

My Experience

Amazing

My Experience

it was a quick repair and done in two business days early from the original estimated completion date. they also gave me updates along the way which I appreciated. in addition they buffed out some scratches that were not part of the repair estimate. they made it easy for my son to rent the car from enterprise also. this is the 2nd time using caliber and continue to be pleased with the outstanding service!

My Experience

From start to finish was a painless process. Amanda was amazing with keeping me up to speed with the process every step of the way. I would reccomend this place to anyone looking for body work done.

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Repair Quality

Customer Service

Returned Clean

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My Experience

I appreciated that the team was able to begin work on my car almost immediately. They kept me informed with a text message or a phone call every few days and I never had to question how things were progressing. Everyone I spoke with was very knowledgeable, polite and professional. They took good care of my Corvette stingray while it was in storage and when I picked it up, it looked as good as new. I can’t ask for a better group of people to work on my vehicle. I will definitely use them in the future. My wife has work to be done on her Genesis and I’m planning to take it to Caliber Collision to have the work completed.

My Experience

Excellent Service and communication.

Likely to Recommend

Would recommend.

Repair Quality

Smooth process, great staff. Work is very good.

Customer Service

Excellent customer service.

Returned Clean

My Experience

Took too long

Likely to Recommend

Over all great service I liked I could keep the rental there

Repair Quality

I wish I got the same bumper replacement and not a matte one. My original had chrome on it

Customer Service

Wish I had more updates

Returned Clean

My Experience

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My Experience

It’s hard to do business with you. No one answers the phone, no one told me my part arrived. Going in person to check on the part involved several people. And now my car makes a noise it didn’t before the repair.

My Experience

I had a very pleasant experience with Caliber Collision. Everyone was helpful, nice and the process was super smooth. I got my service estimate and repair service done all in the same week! I paid for my repair out of my own pocket and am very pleased with the pricing. Truly appreciate the service and would recommend.

My Experience

It was a smooth process and Great customer service. Even cleaned my car. Thank you guys.

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My Experience

Thank you for your service wonderful job done car looks back to brand new!

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My Experience

Scratches on my door and everything from my trunk was in the back seat.

Likely to Recommend

I should have checked the entire car not just repairs.

Repair Quality

Repair was great but, my driver's side door is scratched and my trunk items were left in the back seat.

Customer Service

At first I was told they didn't have my car. Then she found it. Very polite service.

My Experience