Caliber - Hemet

4.8 (2,467reviews)
97%
235 S Palm Ave,  Hemet,  CA  92543

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,467)

My Experience

Caliber Collision did an excellent job on my car, they gave me an estimated date on when my car will be ready and they also kept me updated on the process from start to finish. Chris from Caliber Collision was very helpful answered all of our questions and I even got my car a day before the date they gave me.

Likely to Recommend

I would recommend them to a family or friend.

Repair Quality

I was very satisfied, they gave me an estimate on how long it would take to fix my car. They kept me updated on the process and I got my car back a day before.

Customer Service

Chris was very helpful from day one

Returned Clean

Likely to Recommend

I used caliber based on a family members experience

Repair Quality

The person that was in charge of my claim did an excellent job.

Customer Service

process was great

My Experience

My experience was amazing from start to finish. My estimator, Sibraim, kept me updated throughout the entire process, so I never had to worry about anything. Everything was clearly explained, and all expectations were met, which made the whole experience smooth and stress-free. I also really appreciated that someone was able to pick me up and bring me to the location, so I didn’t have to worry about finding a ride. That extra level of customer service was extremely helpful and convenient. Most importantly, my car looks amazing. I would definitely recommend this place to anyone. Thanks again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Well done Caliber Collision Team at the Hemet location. Sibraim Victorin was the estimator for the repairs on my Chevy Cruze. I want to give a special thank you to Sibraim who kept me informed of each step of the repairs and made sure it came back to me "in pre-accident" condition. Paint job is perfect and being detailed before I picked it up made "Little Cruze" look brand new! The staff are all professional and again thanks for a great job by all involved!

Likely to Recommend

Again, the professionalism from the beginning to the end of the repair was handled with courtesy and excellence.

Repair Quality

Thank you Caliber Collision (Hemet) for doing an excellent repair on my Chevy Cruze! It has been delivered to me in pre-accident condition. A special thankyou to Sibraim for overseeing the repair and keeping me informed on each step of the process. I have worked in the car repair industry for almost 20 years and I am pleased to say that all of the staff are very professional. The body work and especially the paint job came out beautifully! Again, THANKYOU EVERYONE at Caliber Collision-Hemet!

Customer Service

Again, great professional service. I felt I received personal attention at every contact and step of the procedure.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

They made everything so easy and in a timely manner, I dropped my car off. They had a rental car waiting for me. My car was repaired in the time frameThey said it would be repairs were done perfectly. friendly, caring people it was an amazing experience I would definitely recommend them

Likely to Recommend

Repair Quality

It was an amazing experience, everything went perfectly from the drop off of my car to picking my car up everything was perfect

Customer Service

Likely to Recommend

Repair Quality

Very professional and welcoming

Customer Service

Very professional and welcoming

Likely to Recommend

Repair Quality

So far everything looks great! Thank you caliber collision!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Super quick with my repair and friendly overall great experience!

Likely to Recommend

Repair Quality

Great service fast, and friendly

Customer Service

Likely to Recommend

Distance from our home and undesirable location.

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were great a very professional treatment, deliver the vehicle before the dead time. Give us a ride from the shop to home and from home to the shop . A job very well done.

Likely to Recommend

Repair Quality

Wonderfully customer satifation

Customer Service

My Experience

Everything was streamlined from the drop off of my vehicle, to being able to get a rental car, to completion of the vehicle. There was communication throughout, and my car was done before the time promised. I am completely satisfied with the service and would refer people to Caliber Collision for any necessary bodywork. I am extremely satisfied with their service and attention to detail!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service was great!! I was impressed at how they kept me in the loop every step of the way and even finished earlier than initially anticipated

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very impressed with the quality and how fast the repair has been done. I need to praise Karla professionalism. She kept me updated every day by phone recording the work progress.

Likely to Recommend

Repair Quality

Customer Service

Special thanks to Karla for the way she communicated with me during the repair.