Caliber - Hickory Hollow
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good updates and staffs are caring and nice
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had to have a few adjustments done at pickup
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The agent and customer service was great. Even the popcorn and candy was over the top. Front desk to the person who fix me car was great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I drive for Uber and when people who are my customers tell me about mishaps with their vehicle I refer them to Caliber.
Repair Quality - 5.0/5.0 -
We were most happy with the finishing results. The car looked outstanding. Work was completed in the reasonable amount of time. We appreciate the work you've done!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job restoring my car to pre-collision state. The crew got the repairs done sooner than expected. I’m very pleased with the final result.
Customer Service - 5.0/5.0 -
The customer service team was great! Friendly and communicated well throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris was absolutely amazing from start to finish throughout this experience. Due to circumstances outside of his control we experienced several delays during the repair process. Chris made sure to call me consistently with updates and provided me with realistic expectations in regards to a timeline. My car looks and drives great and I couldn’t be happier. Thanks again Chris and the rest of the caliber team.
Customer Service - 5.0/5.0 -
Y’all always pick up the phone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I’ve done a lot of business with them, and this is the first time I’ve ever had any real complaints. But I wouldn’t recommend based on this last experience.
Repair Quality - 3.5/5.0 -
They kept my car for almost 6 weeks (maybe it was Toyota’s fault) and when I got it back it’s doing something not normal with the sensors so I don’t think they calibrated it properly. Their customer service was pretty good, but their communication was not as good. They pushed back my completion date 7 times and usually didn’t tell me until the day before sometimes the day of.
Customer Service - 4.5/5.0 -
The day they could return it to me, they closed before I got off work. So, they worked it out to be able to drop off my car at my work. It was a huge help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Kept me well informed with repair status
Returned Clean
My Experience - 5.0/5.0 -
I was informed, daily of repairs. Extremely, professional and on schedule, with every step.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision did a wonderful job. Kept me posted on daily repairs.