Caliber - Hickory Hollow

4.3 (2,112reviews)
85%
1451 Bell Road,  Nashville,  TN  37211

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,112)

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Likely to Recommend

The best place where you can take your car

Repair Quality

Excellent service and top quality attention

Customer Service

Excelente

Likely to Recommend

Con mucho gusto

Repair Quality

Muy satisfecho con la reparación de mi vehiculo

Customer Service

Me atendieron muy bien

Returned Clean

Likely to Recommend

Repair Quality

Why is my ride so bumpy. Steering is even haphazard when I hit a bump

Customer Service

They brought me out to look at the car with manager

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and communication. Extremely satisfied with their service!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

It was beyond repair, because it was declared a total loss.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job.

Likely to Recommend

Repair Quality

A good job .

Customer Service

A good job.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Work completed on time and everyone I interacted with was very professional and provided excellent customer service.

My Experience

As any accident is extremely traumatizing, frustrating, time consuming & sometimes painful, it was very helpful & calming to know Dave & Caliber were there to help me get through this experience. Dave kept me informed almost daily as to what was happening with my vehicle & I very much appreciate the results. Thank you to all for the attention & kindness. Pam Owens

Likely to Recommend

Absolutely

Repair Quality

Everyone was lovely. Thank you. Pam Owens

Customer Service

Everything & everyone was great! Thank you Pam Owens

Returned Clean

My Experience

Chris was very professional, kind, and did a wonderful job keeping me up to date on my vehicle!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great

Repair Quality

All wor are perfectly done on time

Customer Service

Good job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent workmanship and communication.

Customer Service

The best in the city.

Returned Clean

Likely to Recommend

Absolutely never…and I’m a returning customer. I will no longer be a future customer. This has been an absolute mess.

Repair Quality

Car is still not working properly. It’s been such a pain being the middle man between Caliber Collision and AmTrust. I’m now having to front money to have Ford diagnose my car and to supply myself with a rental. It’s been a complete nightmare and I’m still trying to get my car fixed.

Customer Service

No comment. My car is still not fixed and everyone is pointing fingers at one another for responsibility.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great service

My Experience

Great job, communication was excellent and the repairs were done quick and again great!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So far everything looks good

Customer Service

Customer service was excellent

Returned Clean

Likely to Recommend

Repair Quality

David was communicative and kind throughout my vehicle repairs.

Customer Service

David was communicative and kind throughout my vehicle repairs.

Returned Clean

My Experience

I had a really great experience. Every thing was so seamless and smooth. The guy assigned to my car was so kind and helpful and helped me with every part of the way and kept me in the loop. Thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The screws on the left front wheel were loose. Some screws missing. Clips were missing . Gasket leaking . Car noisy . Car was given to me in a dangerous driving condition . Car was taken to Honda dealing where repairs were made . It was dangerous driving the vehicle .

Customer Service