Caliber - Hickory Hollow
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far everything looks good
Customer Service - 5.0/5.0 -
Customer service was excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
David was communicative and kind throughout my vehicle repairs.
Customer Service - 5.0/5.0 -
David was communicative and kind throughout my vehicle repairs.
Returned Clean
My Experience - 5.0/5.0 -
I had a really great experience. Every thing was so seamless and smooth. The guy assigned to my car was so kind and helpful and helped me with every part of the way and kept me in the loop. Thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The screws on the left front wheel were loose. Some screws missing. Clips were missing . Gasket leaking . Car noisy . Car was given to me in a dangerous driving condition . Car was taken to Honda dealing where repairs were made . It was dangerous driving the vehicle .
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision on Bell Rd was phenomenal in every aspect of repairing my car from start to finish. I couldn’t have asked for better customer service and repairs. Thank you for the attention to detail and quality provided!
Likely to Recommend - 5.0/5.0 -
I have already boasted about their great service in reference to my experience with them a few different times.
Repair Quality - 5.0/5.0 -
The repairs left my car looking better than even before my accident as they provided me with an additional estimate to fix the areas where my car could use a touchup. Couldn’t have asked for a better experience.
Customer Service - 5.0/5.0 -
The Caliber Collision team on Bell Rd was phenomenal. Chris Miser was my service advisor and did a great job of keeping in touch with me throughout each step. Couldn’t have asked for a better experience in that department either.
Returned Clean
My Experience - 5.0/5.0 -
Everyone with whom I engaged at Caliber Collision were consummate professionals and the work performed practically erased the damage to my vehicle as if it never happened. I will certainly be back should I require their services in the future.
My Experience - 5.0/5.0 -
My car was completed 2 days before the promised completion date and everyone was very nice and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Adrian kept me updated throughout the process. While it took longer than expected due to parts delay, the quality of work was great
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
My back door will not open after repair and the, key fobs take too long to recognize with the vehicle.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very pleased with the text communication in regard to progress on the repair of my vehicle.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Sure
Repair Quality - 5.0/5.0 -
Good very good
Customer Service - 5.0/5.0 -
Good very good
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
There is a rattling noise in the area the work was done and the work was not finished, three times, on the dates promised.
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
David was awesome and so easy to work with! He kept me well informed and I will definitely use your services again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
David was amazing! He was very communicative and let me know what stage my car was in during the repair process.