Caliber - Horizon City

4.9 (585reviews)
98%
13687 Gateway Blvd West,  El Paso,  TX  79928

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (585)

My Experience

Victor kept me updated on the repairs and was prompt and very professional explaining everything

My Experience

Thank you for having our vehicle ready sooner than we expected

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The paint finish on the hatch or back was really rough on the edges. We hope it doesn’t start to chip as we us the door, other than that it was fine.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with the work that was done on my Mazda and the great employee victor who kept me updated on my vehicle.

My Experience

Caliber collisions made the process very pleasant and easy. Communication was very smooth. I’d definitely recommend Caliber Collisions for your auto repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service and assistance

Likely to Recommend

Repair Quality

Customer Service

My Experience

Victor provided us regular updated and my car was ready on time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Nice and kind personal. Professional work. 10/10.

Likely to Recommend

Repair Quality

Awesome job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Only issue I had was some over spray on the hood which was rapidly taken care of. This was very visible and should have been caught earlier.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would tell them you were all Great

Repair Quality

you all did a Great job Thank you

Customer Service

everybody was nice

Returned Clean

My Experience

Victor was great to work with. We received consistent text messages with status on our vehicle. Completely satisfied with the work on the vehicle.

My Experience

Communication from my repair team was amazing. Timely, thorough, responsive, and caring. I couldn't have asked for more to keep my life on track, especially with updates also going to the insurance company. Special thanks to Victor for always being there. I'll need more time to make sure my sensor calibrations worked properly, but everything else looks like new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service and focused on details

Customer Service

Returned Clean

My Experience

The repairs were done right the first time

Likely to Recommend

Repair Quality

Customer Service