Caliber - Horizon City

4.8 (593reviews)
98%
13687 Gateway Blvd West,  El Paso,  TX  79928

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (593)

My Experience

Service was excellent. Gabriella was amazing with keeping me updated. My vehicle was even ready sooner than originally told. Thank you all so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The Caliber team always provides excellent service. Gabby, the service advisor assigned to my vehicle, was very responsive to my questions. I appreciate the work that went into my vehicle to get it back to me in a timely manner and looking good as new.

Likely to Recommend

Repair Quality

Caliber Collision always provides the best customer service and the best work on vehicles. My entire experience was very positive. The service advisor assigned to my vehicle, Gabby, was very responsive to all of my inquiries.

Customer Service

Returned Clean

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Customer Service

My Experience

Caliber Collision did an outstanding job on my car. They were able to get me in for repair within 48 hours after calling and they completed the job pretty quickly. They kept me informed of the progress along the way. Great service!

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Customer Service

My Experience

My Experience

Vehicle was returned in the same condition like when I purchased it. Thank you

My Experience

From my first interaction to the pick up of my finish vehicle, Gabriela was so helpful, informative, and answered all my questions. She was prompt with responses and seemed like she truly cared about me/my satisfaction. She explained step by step the process and estimated timeline👍🏼 The work completed on my car was also satisfactory and finished a week prior to the estimated date!👏🏼 All in all, I would definitely recommend Caliber Collision!

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Customer Service

Returned Clean

My Experience

Repair was fast and efficient. Excellent experience and professional service.

My Experience

Car looks good as new and i was happy it was ready before time

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Returned Clean

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My Experience

Everything good the best for repair the car!!

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Repair Quality

Good work!!

Customer Service

Returned Clean

My Experience

Excellent work. Outstanding service.

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My Experience

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Repair Quality

My car looks like new! I am extremely satisfied with the end result. I would highly recommend Caliber Collison , not only for the workmanship but also for the professional and attentive staff. Thank you for your service!

Customer Service

My car looks like new! I am extremely satisfied with the end result. Would not hesitate to recommend Caliber Collision. Thank you

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My Experience

My experience was so amazing and my advisor top notch 👌

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Returned Clean

My Experience

Thanks for the profesional job ŵell done.

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My Experience

The quality of the repairs and customer service were excellent.

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Repair Quality

Customer Service

Gaby was really friendly and provided exceptional customer service.

Returned Clean

My Experience

Great service, communication and very knowledgeable

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Already passing the word around

Repair Quality

Customer Service

Great Service from Gaby and all the team that first assisted us when we arrived.

Returned Clean

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Repair Quality

body and paint work im very satisfied, only thing i dodnt like is they used an aftermarket headlight for replacement and not oem

Customer Service

gabriela was awesome, kept us informed all thru the process

Returned Clean

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Repair Quality

Customer Service

Gaby was very polite and thorough. Thank you Gaby!