Caliber - Horizon City
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The Repairs came out great and Gabby's Customer Service is Phenomenal! The Bodyshop was clean and welcoming! The only thing that would have made it better was not an issue but more of a nuance. The text updates were good, but would be better if they had the updates in the text itself versus having to click a link each time an update came through
Likely to Recommend - 5.0/5.0 -
I always reccomend Caliber, my first time Using the Horizon/Eastlake Location and they knocked it out of the park!
Repair Quality - 5.0/5.0 -
The repairs came out perfect! Even went above and beyond and buffed out the other headlight as to not be too noticable with one being replaced!
Customer Service - 5.0/5.0 -
Gabby was Amazing, very friendly, knowledgable and personable!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing service! Keep up the good work. Gaby made the process quick and easy. Not to mention the exceptional job done by the repair techs on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you sincerely for the work you did on my truck,It showed great pride and professional skills on the body work and paint you all did.I also want to thank your front office for keeping me up to date daily on where my truck was at during the process.,Thank you.
My Experience - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication and professionalism were top-notch!
Customer Service - 5.0/5.0 -
Friendly and professional.
Returned Clean
My Experience - 5.0/5.0 -
Great service and special thanks to Gabriela
My Experience - 5.0/5.0 -
Appreciated getting the updates via text message on the repairs of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gaby was amazing and very helge the whole way through
Customer Service - 5.0/5.0 -
Amazing all my questions were Answered
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with the work and the staff was and service was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was extremely surprised at how everyone was very courteous and professional. One goes into a body shop anticipating to talk to someone with the attitude that they’re being inconvenienced, that was never the case here. Great job on customer service and quality of repair. Thank you Gabby, Carlos and the young lady I kept rescheduling on. Apologies for not remembering her name.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gabby was excellent throughout the entire process. For a situation that could be overwhelming, she made the entire experience very simple and smooth. I am very grateful for the excellent service that was provided by her and her team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gabby and her team provided the best service for my vehicle. She was professional and communicative with all steps of the process. I highly recommend this location and working with Gabby for your vehicle needs.
Customer Service - 5.0/5.0 -
I was completely satisfied as Gabby explained all steps clearly with the case.
Returned Clean
My Experience - 5.0/5.0 -
The shop did a good job and it was quick as well the rep was keeping me updated through out the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I can’t say enough nice things about my experience at Caliber Collision! They really went above and beyond with the repairs on my car. I was so excited to see it returned in perfect condition, looking brand new—maybe even better than it was before! The whole team was super friendly and professional, making everything feel easy and reassuring. Their communication was awesome since the beginning, which helped calm any worries I had. Honestly, the repairs totally blew me away! My car turned out even better than I could have imagined. A big special shoutout to the technician who handled my repairs for his amazing work and to the painter! 🚗🙌
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can’t say enough nice things about my experience at Caliber Collision! They really went above and beyond with the repairs on my car. I was so excited to see it returned in perfect condition, looking brand new—maybe even better than it was before! The whole team was super friendly and professional, making everything feel easy and reassuring. Their communication was awesome since the beginning, which helped calm any worries I had. Honestly, the repairs totally blew me away! My car turned out even better than I could have imagined. A big special shoutout to the technician who handled my repairs for his amazing work! 🚗❤️
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend Caliber Collison anytime
Repair Quality - 5.0/5.0 -
Very satisfied!!. Took my car on 3 24 25 my car was ready by 3 27 25. How fast was that.
Customer Service - 5.0/5.0 -
Very good work ethics.