Caliber - Horizon City

4.9 (584reviews)
98%
13687 Gateway Blvd West,  El Paso,  TX  79928

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (584)

My Experience

Fast , great and reliable

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I noticed a couple of things wrong. I had almost a full tank of gas in the vehicle when it was towed. Also new issues arose out of this repair. Now the the car makes a weird sound when on. And the seatbelt sensor does not detect correctly and always goes off unless seatbelt is clicked in. Even though no one is in the seat.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The repair work performed went above and beyond high quality. The car looks brand new. Also, the repairs were completed very quickly, which exceeded my expectations. Thanks so much!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The speed and quality of work performed was wonderful.

Repair Quality

I appreciate that Caliber was sure to use certified Honda parts to maintain quality and offered their satisfaction guarantee.

Customer Service

Victor was excellent at communicating the status of my vehicle's repair multiple times.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They did everything that was promised and more.

My Experience

Muy buen servicio,amables y te mantienen al tanto de como va la reparación de tu auto y a tiempo de la fecha de entrega. Gracias por el servicio 👍🏻

Likely to Recommend

Servicio,amabilidad y al pendiente de las necesidades del cliente gracias

Repair Quality

Muy buen servicio y amable el personal Victor Gallegos Super atento y me tenia informado como iba el proceso de mi auto.

Customer Service

Victor Gallegos super amable.

Returned Clean

Likely to Recommend

Repair Quality

Very good customer sevice and great comunication and also they work fast

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great quality

Customer Service

Great service

Returned Clean

My Experience

Repairs were done to satisfaction

My Experience

Job well done. Repairs were made as described. Caliber worked with our insurance and transaction was completed with no issues.

Likely to Recommend

I would recommend Caliber to anyone .

Repair Quality

Great job. Looks good.

Customer Service

Customer service was excellent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

All was very well done

Customer Service

Returned Clean

My Experience

Victor always kept in communication regarding what repair phase my car was in and provided updates as needed. Great customer service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Estamos muy satisfechos del trabajo k hicieron siempre nos tratan muy bien. Muchas gracias

My Experience

Truck looks great! Thank you for the wonderful service.

Likely to Recommend

Repair Quality

Customer Service